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Hello,

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

I'm able to ping any DNS IP including googles that u asked of me. 

My question is more in relation to understanding what was removed from adwcleaner which makes my Vpn not be able to mask my IP address like it's suppose to. I posted the log showing the keys that were deleted or quarantined by adwcleaner from my registry. I'm assuming its flagging the astrill Vpn app in some fashion because it ...

This is the exact .txt log after keys were removed. Tested it again uninstalled the VPN service app, redownloaded it, and it works. Ran adwcleaner same keys in registry are being found and put in quarantine. Now VPN service is not able to work in openweb.

# AdwCleaner v5.114 - Logfile created 29/04/2016 at 22:20:46
# Updated 27/04/2016 by Xplode
# Database : 2016-04-27.1 [Server]
# Operating ...

Il reste donc quelques éléments à supprimer à la main :

• Rendez-vous sur la page de téléchargement de ZHPFix, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger".
• Enregistrez le fichier sur votre bureau et lancez-le (par un clic-droit -> Exécuter en temps qu'administrateur).
• Laissez-vous guider pendant l'installation, à la fin, un raccourci se crée sur le bureau, lancez le (par un...

Hello,

The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?

Best regards,

quand je clic sur la souris  elle fait au moin un double clic :

en suvant les instructions de  https://forum.malekal.com/souris-double-clic-toute-seule-t28169.html

j'ai utilsé  Hijackthis  ,le rapport donne:

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 03:45:34, on 27/04/2016 Platform: Windows 7  (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16514) Boot mode: Normal...

~ WinsockAnalyzer v1.0 - Created 25/04/2016 at 19:42:16 ~ Updated 21/03/2016 by Xplode ~ Running from C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\GSC4SC68\winsockanalyzer_1.001.exe

>>>> ControlSet information <<<< Current=1 Default=1 Failed=0 LastKnownGood=1

>>>> DLL Checking <<<< C:\WINDOWS\system32\napinsp.dll ... OK! C:\WINDOWS\system32\nlaapi.dll ... OK! C:\WINDOWS\system3...

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,

Bonjour,

Vous n'avez pas réussi à vous débarrasser d'un logiciel malveillant, c'est bien ça ?

Pouvez-vous copier/coller ici le contenu du rapport d'analyse d'AdwCleaner, à partir de C:\AdwCleaner\ ?

Merci,

Yes, it's a Dell.  See the header of the scan file below (i did not post the entire file since it is quite long).  Let me know if you need any additional information.

# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...