virustotal AV engine Bkav finds W32.HfsAtITA.2105 in adwcleaner_5.201.exe

Bonjour adwcleaner technical support, I wanted to point out that virustotal AV engine Bkav finds [malware?] W32.HfsAtITA.2105 in adwcleaner_5.201.exe https://www.virustotal.com/en/file/afb1aeae427ee6d2634c4f6e653ad6d16e5142d21e31c50dd4bf013490f450b8/analysis/1468340574/ Please advise. Mercy beacuop et bon courage!

Re: Any chance of getting my bookmarks back?

Hello,

Can you provide us the logfile from C:\Adwcleaner\ ?

Thanks,

AdwCleaner v5.201 > False Positives?

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

 

A. I noticed that it flags 2 Chrome extensions:

  1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
  2. OneTab [ID: chphlpgkkbolifai...

Re: Adwcleaner broke my web browser

on AdwCleaner by ****

I don't know why it is French version but my network connection is fine and here is a report.

 

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (00mn 03s) Prefetcher emptied

========== Elements ...

Re: adware cleaner hangs

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?


nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

adware cleaner hangs

on AdwCleaner by ****

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks

Re: BugFixxer

Hello,

Can you share the AdwCleaner logfile ? It should be in C:\AdwCleaner\.

Can you generate a ZHPDiag logreport to get more informations on your system ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link ...

Re: Adwcleaner broke my web browser

on AdwCleaner by ****

Hello,

Hm.

Can you generate a ZHPDiag logreport to get more informations on your system ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Best regards,


fr33tux, 2016-07-07 08:47:42 (UTC)

...

Re: SearchScopes in my Internet Explorer Registry

on Désinfection by ****
# AdwCleaner v5.201 - Logfile created 06/07/2016 at 19:11:11 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-06.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : Aaron - AARON # Running from : C:\Users\Aaron\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***...