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Bonjour,

@tom01: le souci d'infection de votre ordinateur est réglé même si AdwCleaner reste coincé.

Cordialement,

Hello,

Before launching the cleaning process, can you unselect the following element from the "Folder" result tab?

C:\Users\Master User\AppData\LocalLow\{D2020D47-707D-4E26-B4D9-739C4F4C2E9A}

Then, tell me if it's better.

Thanks,

It's not an Administrator problem, it's something else..

I'll let you know if I find something new on that.

Thanks!

Greetings,

@terryberi78 Nice to see that AdwCleaner is working great. :)

Regards.

Greetings,

I see nothing related to cleaning mode in the debug logfile. Can you please tell me exactly when does AdwCleaner freezes?

Thank you.

Regards,

Hi there, I have run the scan couple times, the last time with the box "debug mode" ticked and here is what came up. Can you please help me solve this where the problem might be?  

2016-11-11 11:50:11 :     <INFO>    [main] - Saving current options to the configuration file 2016-11-11 11:50:13 :     <INFO>    [main.gui] - Scan requested 2016-11-11 11:50:14 :     <INFO>    [scan] - Running fro...

ADWCleaner deleted a folder saved on my desktop. As per suggestions on this thread, I ran the Quarantine Manager to restore the files. It worked. Files restored and my pc is much faster now after Ive deleted all those adware. 

Thank you for this product. 

Bonjour,

Après installation de "Wondershare Video Converter Ultimate" :

# AdwCleaner v6.030 - Rapport créé le 10/11/2016 à 22:16:23
# Mis à jour le 19/10/2016 par Malwarebytes
# Base de données : 2016-11-10.1 [Serveur]
# Système d'exploitation : Windows 7 Professional Service Pack 1 (X64)
# Nom d'utilisateur : Jean - PC3
# Exécuté depuis : D:\AdwCleaner\adwcleaner.exe
# Mode: Scan
# Support ...

Greetings,

Thank you for sharing the debug logfile. We should be able to work with this.

Regards,

I followed the directions on another thread and ended up with a link that i don't know what to do with: https://up2sha.re/file?f=Qus7dXa8C76r