Re: AdwCleaner Report

Hello,

Ok. Please relaunch AdwCleaner, and click on [Clean]. Then, share the created logfile. Here's the documentation if needed.

Then,

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Regards,

AdwCleaner Report

Hi,

I'm sure more to find in my OS than the AdwCleaner removed.

# AdwCleaner v5.022 - Logfile created 27/11/2015 at 16:47:22
# Updated 22/11/2015 by Xplode
# Database : 2015-11-22.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : sjb - SJB-PC
# Running from : C:\Users\sjb\Favorites\Downloads\AdwCleaner(1).exe
# Option : Scan
# Support : http://toolslib....

Re: Rapport

Bonjour,

Bienvenue sur le forum ! Nous allons essayer de régler ton problème ensemble. D'abord, quelques rappels :

  • N'ouvre pas d'autres sujets pour le même problème (que ce soit sur ce forum ou sur un autre)
  • N'hésite pas à poser des questions en cas de besoin ;)
  • Sois patient(e) quand tu postes un message, je ne réponds pas instantanément : je suis bénévole et je ne suis pas en permanence de...

Re: I'm not sure what to clean/remove.

Ok, so I've made a more detailled explanation (all the links refer to a picture with what to do) :

Re: I'm not sure what to clean/remove.

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Re: I'm not sure what to clean/remove.

Hi Chapi

Sorry about my confusing words, here's the ZHFixReport (1):

Script ZHPFix P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44} HKCU\SOFTWARE...

Ok, so i used ADW cleaner. Can someone help me explain?

on AdwCleaner by ****

I used ADW cleaner today, since i accedently opened a link on Facebook. I paniced and scanned my pc with antivirus, then ADW. I did it twice and i always get the message 

:: "Tracing" keys removed :: Winsock settings cleared What does this mean? Is it a deffault to have this msg in the logg? After cleaning the pc?

Re: I'm not sure what to clean/remove.

Here's the original script:

Script ZHPFix
P2 - EXT FILE: (...) -- C:\Users\My Computer\AppData\Roaming\Mozilla\Firefox\Profiles\8kyk8yzd.default-1436897542862\extensions\jid1-ZAdIEUB7XOzOJw@jetpack.xpi
HKCU\SOFTWARE\AppDataLow\Software\arcadeparlorconfig
O43 - CFD: 15/03/2015 - [] D -- C:\ProgramData\{65AB91D4-DDD0-48D4-804D-C24E1FC90D44}
HKCU\SOFTWARE\DriverSupport
O43 - CFD: 21/11/2015 - []...

Re: I'm not sure what to clean/remove.

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

  • Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Save the file where do you want and launch it with right click : "launch as administrator".
  • Follow the instructions during the installation.
  • Then click ...

Re: I'm not sure what to clean/remove.

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId: keeper
  • Turbo Tax ( 2010 2013 2014): keeper
  • Quick Tax: keeper
  • Memorex exPressit Label Design Studio: keeper
  • arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...