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Hello,

Thanks.

@shy_owl: do you confirm the clean is successfull if you uncheck the elements in the "services" tab prior cleaning ?

Hello,

@wawah:

Can you uncheck "UCGuard" in the Services tab before clicking on [Clean] ? Then, share the cleaning logfile.

@gamezertruth:

I'll need at least a logfile as specified above.

Thanks,

Bitdefender 60-Second Virus Scanner

it is just a quick check tool but not an virus scanner and I had uninstalled now

Cezurity Antivirus Scanner

Cezurity Antivirus Scanner v4.2

yeah that is my new anti-virus /1 ! and I had uninstalled now

ESET Online Scanner

it is just an online scanner and I had uninstalled now

Malwarebytes Anti-Malware

isn’t an anti-virus however I had to unstalle...

Hello,

As explained in the translation topic, the Arabic language is not covered at all, that's why it fallbacks in English. If you want to help, please refer to the previously linked topic.

We'd love to have your help on this !

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fr33tux, 2016-09-15 05:05:06 (UTC)

hi.

good to know that ! and I’ll check and read that this sticky topic and I will see what can I do!

thanks!

Ok.

It's only a remaining of a previous Adware.

***** [ Registry ] *****

Key Found:  HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com Key Found:  HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com

 

What are these entries? Is this malware dangerous? thanks

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AyyLmao12, 2016-09-12 05:01:55 (UTC)

Thanks, I have deleted these entries. I've also read that wiki link you provided but it didn't reall...

Hello,

Yes, you can remove them safely.

More information about DOM: https://en.wikipedia.org/wiki/Document_Object_Model

Best regards,

***** [ Registry ] *****

Key Found:  HKCU\Software\Microsoft\Internet Explorer\DOMStorage\castplatform.com Key Found:  HKCU\Software\Microsoft\Internet Explorer\DOMStorage\cdn.castplatform.com

What are these entries? Is this malware dangerous? thanks

Hello,

Great, thanks. For a final check/clean:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it...

Hello,

Great, thanks. For a final check/clean:

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it ...