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"Ads by Provider" malware is not getting removed with Adaware. It removes temprorily but the malware comes back after a while. Kindly provide a fix. Thanks for providing the great software for free!

Hello,

The documentation is also available here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

It's currently being updated to reflect the latests modifications, but you'll find all the available options and explanations to use the software.

Best regards,

Hello,

This is not a bug. Since v5.111, AdwCleaner has a new option called "Reset Chrome preferences" which effectively reset all chrome preferences. You can deactivate this option by unchecking it under "Options" menu.

Regards,

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Xplode, 2016-04-15 16:58:32 (UTC)

This is stupid since most people have chrome customized to their preferences and don't want to do it all over again just because...

There's a problem with the signature of the new adwcleaner 5.111 ("Unknown Publisher"). Downloaded from toolslib.net site itself. You guys should fix this. Not running a (potentially hacked?) tool like this.

Hi,

You are right, we could have invest about what was creating those pop-ups. In fact a search on the registry with the url of the pop-ups could have worked since a great part of the IE configuration is set under HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer.

We will do that next time !

Some recommendations, as Internet Explorer is not really consider as the safer web browser, I...

Can you tell us what's the results with this ?

Ok, ran the de-quarantune but no change.

2016-04-15 11:23:20 : [Notice]		Scan started
2016-04-15 11:23:20 : [Success]		Internet connection is UP
2016-04-15 11:23:22 : [Success]		Loaded C:\Users\tloft\AppData\Local\Temp\sqlite.dll
2016-04-15 11:23:22 : [Success]		Opened C:\AdwCleaner\adwcleaner.db
2016-04-15 11:23:22 : [Success]		Database v2016-04-15.1
2016-04-15 11:23:23 : [Success]		Retrieved 1711 elements from 'chrome_extensions' t...

I uninstalled and enabled debug again, generating log file and I'll post it. I'll have to get back with you gentlemen on monday to read any replies though, I have a flight in a few hours and it takes a while to get checked in.

Hello,

Can you try de-quarantine both keys that were deleted by AdwCleaner? ( Run it, click on "Tools" -> "Quarantine" )

Does that solve your problem ?

Regards,