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Hello,

Can you share the whole logfile ? (from C:\AdwCleaner\)

Regards,

When I use the Adwcleaner program , it deletes the original files from windows 8.1 , I have to restore every time you use your tool.

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,

---

fr33tux, 2016-05-06 18:45:56...

Cuando pulso el botón ESCANEAR aparece el error "AdwCleaner no puedo cargar la base de datos" y no funciona. Me ocurre desde hace varias semanas, con las versiones que se van actualizando. Lo desinstalo previamente. Mi equipo es un Windows 8.1, pero también me ocurre en un Windows 7 nativo. Alguna ayuda?.

--- Translate with Google: ---

When I press the Scan button on the error "can not load A...

Hello,

You should be able to restore all files directly from quarantine manager by clicking on "All" then "Restore", but if it fails, you can download this file : https://up2sha.re/file?f=EnioRsoB2X7T

Then open AdwCleaner's quarantine manager, click on "Load script", select the downloaded file then "Open".

Wait a little bit, then a report should open. Please upload it on Toolslib and post th...

Hello,

@User547952 : this key does not belong to Mozilla Firefox only. Mozilla Firefox creates this key only for a limited time (the current session). However, we target the same key created by several malwares, which is not deleted when the current session is terminated.

It's a corner case, but we'll look deeper to see what we can do about that..

Best regards,

User547952, "Note: La clé est temporaire et est supprimée à la fermeture de session." Note: The key is temporary and is deleted at logoff.

Thank you for that information . Yes a scan today with AdwCleaner v5.115 found No Problems

Rick

Hello,

If you need to restore everything, just open the Quarantine manager, click on "All" in the selection box, and then "Restore".

Best regards,

Did I understand correctly, do you need to restore all files from quarantine?

In this case, click the "Load script file", choose Quarantine.log which you have attached and click the "Restore".    

User547952, "Were you able to install the partial update?" = Yes Firefox 46.0.1 did install via the update it was a full update.