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Hello,

You may ignore this at the moment - it should be fixed in the coming v6, I'll be back to you at this time if you agree ?

Thanks,

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fr33tux, 2016-07-09 09:30:22 (UTC)

So it's a false positive or something?

Bonjour,

Je préfère ne pas partager ce fichier.

Cordialement.

Should I use this solution before or after Adwcleaner?

I just curious because all ZHP logs I sent to you were created before Adwcleaner run

Sorry for my misunderstanding

Bon Soir AdwCleaner software development experts,

I ran your tool for the first time today and I have a few 3 concerns [A, B & C]:

A. I noticed that it flags 2 Chrome extensions:

1. ScriptBlock [ID: hcdjknjpbnhdoabbngpmfekaecnpajba] : https://chrome.google.com/webstore/detail/scriptblock/hcdjknjpbnhdoabbngpmfekaecnpajba?utm_source=chrome-app-launcher-info-dialog
2. OneTab [ID: chphlpgkkbolifai...

Hello,

Ok :) So problem solved ?

If so, you can use DelFix to uninstall the used tools :

• Download DelFix from Xplode on your desktop.
• Launch it with administrator rights.
• Select all the option except the one proposing to save the registry.
• Then click on the "Execute" button.
• When everything is finish, the software will close itself.
• Then a report appear on the notepad, please copy paste...

I don't know why it is French version but my network connection is fine and here is a report.

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015 Fichier d'export Registre :  Run by F at 10/7/2016 22:10:52 High Elevated Privileges : OK Windows 7 Ultimate Edition, 64-bit Service Pack 1 (Build 7601)

Recycle Bin emptied (00mn 03s) Prefetcher emptied

========== Elements ...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, a logfile will appears in C:\AdwCleaner, even if the software freezes.

Also, can you provide me the scan logfile ?

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

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nellatap, 2016-07-10 06:58:48 (UTC)

Yes, AdwCleaner scans services, file...

1. First question-does adware scan everything on the top line-services, files, folders or do I have to select?

2. Second question-after pressing "Clean" everything seems to hang forever-I can't then get out of Adware-screen dims & everything frozen

What am I doing wrong or not doing-please help

Thanks

I have uploaded two AdwCleaner reports: C9 from 9/7/16 and C10 from a short time ago.  I have also uploaded the ZHPDiag report. I have not used the ZHPDiag repair option.  I think the up2share link is xtdV9msx1WWE (it is what appears in the box at the top of the upload screen). 

Ok.

Avant de passer à la suppression :

Est-ce qu'il est possible de me partager le fichier de préférences Chrome ?

C:\Users\Alexandre\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences

 Merci,

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fr33tux, 2016-07-06 20:59:34 (UTC)

Merci,