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Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

i do not have external speaker, but i'll check that. 

still the problem exist .

thank you.

Hello,

Oh, sorry I misunderstood.

So no, we'll remove every tool we used at the end, including ZHPFix :)

Can you regenerate a ZHPDiag report to make a last check ?

Regards,

If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:

"Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"

I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.

I have NO issues left anyway...

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...

Hello,

I will help you to clean your computer.

First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.

That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...

Just a little more feedback. After scanning the pop up no malicious software found comes up, but also shown is uncheck what you want to keep. Checking the logfile shows that nothing was found. Checking all the tabs also lists nothing to remove.

Edit here is link to pic

http://postimg.org/image/417a2fu61/

Hi Fr33tux: 

here is the report file afetr performing a scan with ZHPDiag:

https://up2sha.re/file?f=tzGBRPtxbXmd

the sounds is like some vibrating voice that make a part of video sounds not clear.

thank you

i appreciated the adwcleaner and jrt.exe files.  the hitman pro site let me use download.com.  I clicked the direct link instead.  I thought download.com injects pup software?  should a warning be on your site ot to use download.com?  

I also cleaned everything the adw and jrt exes showed me and crossed my fingers that it would not crash my system.  is that safe?

i already had malware bytes M...

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,