Hello,
I launched adwcleaner 7.0.5.0 and got a false positive on firefox honey extension :
# AdwCleaner 7.0.5.0 - Logfile created on Fri Dec 01 20:51:13 2017
# Updated on 2017/29/11 by Malwarebytes
# Database: 11-29-2017.1
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] ...J'héberge le rapport sur pjjoint.malekal.com avant la procédure avec FRST ou pas la peine? comme je n'ai pas pu copier coller le fichier du rapport je l'ai mis directement dans le post .
# AdwCleaner 7.0.4.0 - Logfile created on Sat Nov 25 12:29:43 2017 # Updated on 2017/27/10 by Malwarebytes # Database: 11-23-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwar...
OK, this issue is known and will be fixed in the upcoming 7.1 version.
In the meantime, we can try to use AdwCleaner in Safe Mode. It works sometimes.
Here is how you can boot Windows 7 in Safe Mode : https://www.howtogeek.com/howto/windows-vista/force-windows-to-boot-into-safe-mode-without-using-the-f8-key/
Then, just launch AdwCleaner again and do a scan/clean.
Bonjour,
Le logiciel a fini par passer. Il a fait son nettoyage.
AdwCleaner 7.0.4.0 - Logfile created on Sun Nov 05 18:16:22 2017 # Updated on 2017/27/10 by Malwarebytes # Running on Windows 10 Home (X64) # Mode: clean # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services deleted.
***** [ Folders ] *****
Deleted: C:\ProgramData\Microsoft\Windows\St...
Hi,
I have used the tool trying to remove an adware, but no results.
Here is the link of the malicious file:
[WARNING]: DON'T DOWNLOAD IF YOU ARE NOT A DEVELOPER
http://filesdownlall.ru/?file=adware
Update:
It looks like the malicious URL doesn't download the file now, so i uploaded the file here.
Update 2:
After some investigation, it turned out that proxy settings have been manipula...
I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service
PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...
This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-1...
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Greetings,
Sorry for the late answer.
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
This issue is known and will be resolved with the release of the 7.1 version.
Regards.