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I use AdwCleaner on a constant basis. Recently I scanned a computer with it to remove some residual shopathome.com issues. Afterwards I noticed an entire folder missing. After searching my C: drive, it showed it was now located in the quarantine folder created by AdwCleaner. Fearing the worst I looked back at the logs created from that scan. It shows nothing about that folder (and several other...

Ok.

Do you have the url shown in the tab ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
...

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

I would highly recommend REMOVING javaw.exe from the ADWcleaner whitelist.

Malwarebytes / JRT successfully whitelisted SimpleHelp WITHOUT whitelisting javaw.exe

Please let me know when javaw.exe is removed from the whitelist and I will re-test simplehelp.

Thank you

Hi all, i try to made a search in Forum but didn't find any about it (sorry in advance in case it was already reported). I would like to point out that the AdwCleaner detects ADB and Fastboot both, which are SDK Android Development tools related.

I post a screenshot at this url: http://imgur.com/a/oxr0b

It's possible to exclude this from scans?

 greetings

Hello,

We can help you if you share the Scan logfile, usually from C:\AdwCleaner\AdwCleaner[Sxx].txt. You can host it on https://up2sha.re and copy/paste the generated link here.

Best regards,

here is the first scan :  

# AdwCleaner v6.020 - Logfile created 24/09/2016 at 19:05:42 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-23.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : MARK - MARK-PC # Running from : C:\Users\MARK\Downloads\Programs\adwcleaner_6.020.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] ***...

Hello,

Can you share the logfile please ? Usually from C:\AdwCleaner\AdwCleaner[Sxx].txt

Thanks,