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Bonjour,

Merci pour cette réponse :)

Voici le rapport ZHPFIx : https://up2sha.re/file?f=8S9GWP3TXPT5

Le master_preferences (j'ai juste changé l'extension du fichier pour pas que Up2Share me fasse une erreur) : https://up2sha.re/file?f=CRgJvdUxxxx

Et les Preferences :)  : https://up2sha.re/file?f=sWsb1Cb7xxxx (même histoire d'extension .txt ^^)

Mais le problème persiste toujours au pire ...

bonsoir et merci pour votre patience!

le probleme de la date systeme ne se pose plus car le micro, l'acer,  a refusé de s'allumer aujourd'hui. J'ai installé un adaptateur neuf mais rien n'y fait il ne veut plus rien entendre.... :(

je garde sous le coude votre conseil a suivre si jamais...

 ( je viens de le faire sur le vaio et c'etait en manuel, j'ai corrigé. merci pour l'indication!)

p...

Hello,

Sorry for the delay.

1. Please download CCleaner,
2. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
3. Then in Options  tab > Surveillance, untick the both boxes.
4. In the Clean tab, click on "Clean".
5. When the cleaning is done, go in the "Registry" tab, click on "Find errors" and then "Fix".

Then, re-launch AdwCleaner, update it to v5.014 and mak...

bonjour,

j'ai remis sur reseau le 2eme ordi le temps de lancer les maj de l'antivirus et de firefox et du constructeur. puis telecharge les differents logiciels utiises dans le premier ordi.

sorti du reseau.

j'ai lancé RogKiller.  permiere fois :il a trouve un fichier pendant le prescan,( le mm que la deuxieme fois mais pid 146)   pendant le scan des fichiers je me suis absentée environ vers...

Hello,

As M-K-D-B says, please share us the logfile.

Regards,

Hello,

I've reported the false positive, waiting for an answer.

Sorry for the inconvenience,

Edit : just got an answer :

Hello,

This message has been generated by an automatic message response system.
The message contains details about verdicts that have been returned 
by Anti-Virus in response to the files 
(if any are included in the message) with the latest updates installed.   

adwc...

Hello,

Thanks. The registry key seems locked but unused (it's harmless).

Can you export it :

• Download RegToolExport
• Paste the following content in the text field, and click on [Exporter]
• Then, upload the .reg file on Up2Sha.re and share me the link.

I'd like a new ZHPDiag report to check (please refer to the instructions above).

Regards,

Thanks.

Please, we'll use another tool to check what AdwCleaner missed :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

Regards,

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Hello,

I will help you to remove all malware from your computer.

To start, we need more informations about your computer.

So can you please start by doing an ZHPDiag scan :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share
• Then post the link in your reply

With that log file we will be able to under...