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Hello,

Do you have the exact name(s) of the processes, or a link where we can test it ?

Regards,

Hello,

Can you share the whole logfile please ?

Regards,

I have a tool FixMe.IT Remote Desktop tool to cleanup a remote machine. But during the support session ADWCleaner kill the processes of FixMe.It Remote Desktop and I loose the session and I am not able to control the remote machine.

Is that possible to either add those tools to white-list or add to some sort of Exclusion list, so they are not killed during cleanup process.

je comprends pas pourquoi tu l'as lancé je ne sais combien de fois , c'est un véritable carnage à la lecture......

AdwCleaner has found the following:

***** [ Folders ] *****

Folder Found : C:\ProgramData\mntemp

Folder Found : C:\ProgramData\Application Data\mntemp

-These appear during the startup of a program called Breakaway Audio Enhancer. I'm not sure if this is a FP or not. I've used Breakaway for a few years with no previous detections by AdwCleaner, but they have updated it for Windows 10 compati...

Hello Chapi, I will try it when i get home, thanks for your help and i will let you know if it worked or not.  

Leroy

Hello Klaus,

I'm glad I could help.

And thank you for your feedbacks on the tools.

Chapi

Hi Leroy,

The AdwCleaner logfile shows us that MPC 's service is still present.

I'have already fought againt that service, and he is clearly well protected.

Actually, the best way to remove it, is to reinstall MPC completly, in order to uninstall it with it's own uninstall application.

The real problem here, is that some tools, like AdwCleaner, tries to remove it, but don't sucess completly...

Hello Chapi, This is my last logfile: # AdwCleaner v5.110 - Logbestand aangemaakt 12/04/2016 op 00:33:44 # Laatste update 10/04/2016 door Xplode # Database : 2016-04-11.4 [Server] # Besturingssysteem : Windows 7 Home Premium Service Pack 1 (X64) # Gebruikersnaam : Leroy - LEROY-PC # Gestart vanuit : C:\Users\Leroy\Desktop\adwcleaner_5.110.exe # Optie : Scannen # Ondersteuning : http://toolslib....

Hello Chapi,

here's my update on the last work:

I found the quarantine (MBAM too ;-), everything restored, no problem, thank you !

And MBAM (was busy the whole day long, more than a million files ... but no interference with SE ) detected several more entries in the registry, one js in Firefox and a Trojan whith Security Essentials already disposed in the trash. So nothing active and heavily...