Hello,
It's linked to Norton Antivirus.. It's a very tendancious case : Ask is usually considered as PUP and is removed by nearly all security software. Here, it's included in Norton AV so considered as "safe"..
You can ignore this detection, we may remove it or not in the next days.
Hello, We will have a deeper look on what may cause those redirections, can you please follow thoses instructions :
With that log, we will be abl...
I clicked on a springfiles virus searching for "modensa cot instructions". Doh!
My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.
Thanks in advance.
# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...Hello,
Sorry for the delay.
We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :
Many people use AdwCleaner on their own too, but ok, this is your decision.
Please also remove the space before colons in the logfiles if possible.
Hello,
I think it's better to keep "Uninstall" since the button is inside AdwCleaner's GUI. It's not like in the add/remove programs where it will be relevant to have "Uninstall AdwCleaner"
Your corrections will be added in v5.037.
Regards
Hello fr33tux
La DEFRAGMENTATION DU Disk Dur C\ EST FINIE (il est encore fragmenté à 4%) , duré 2jours et quelques heures (je n'ai pas pris le temps de défragmenter la partition D\ , l'ordinateur portable est plus vif , la sourie tactile fonctionnait même tout à l'heure , mais ce n'est plus le cas mainternant, j'ai aussi désisntallé ESET Online Scanner v3 , 360 TOTAL...
THe developer is looking at the bug.
In the meantime, we'll use FRST :
- Download FRST
- Right-click on the file -> "Execute as Administrator"
- Click on the "Scan" button
- The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
- Please host them on Up2Share and share the generated links.
Regards,
fr33tux, 2016-02-24 12:37:37 (UTC)
THe developer is looking at the bug.
In the meantime, we'll use FRST :
Regards,
Hello,
I'm waiting a feedback from the developer.. Sorry for the bug.
fr33tux, 2016-02-24 10:17:19 (UTC)
Its is ok since i have waited long for the solution. Just wondering, i ever try to find the registry of hao123 and deleted it, at first it was on both firefox and chrome, then after my effort only manage to clear chrome one.