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Hello,

You can relaunch AdwCleaner, and click on "Clean".

The computer will reboot at the end, just copy/paste the generated logfile in your answer.

Best regards,

Hello,

 I have sent an e-mail to Explode and have not received a response.

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rayers2, 2016-07-27 12:54:42 (UTC)

Please use this to contact us : https://toolslib.net/contact/ - we'll answer asap.

Currently there's no licensing system, but we'd love to hear your feature requests that the current release lacks.

Best regards,

Hello,

Sorry for the delay. Thanks for the log.

I'm not sure if AdwCleaner is really the cause here, this will help to see what's wrong.

Can you zip the folder :

C:\AdwCleaner\RegistryQuarantine\

Host it on https://up2sha.re/ and copy/paste the generated link here ?

Regards,

Greetings,

As far as I know, its related to Widevine CDM plugin shipped with Chrome browser. It might be malicious in some cases. We will keep you informed about that. In the meantime, it should no longer be removed.

Regards.

Greetings,

First of all, I'm glad to hear that AdwCleaner has been helpful to you. :)

You might consider a donation, here is a link : https://toolslib.net/donate/

If you need some more help, feel free to ask us.

Thanks !

Regards.

Hello,

Thanks.

I'm taking care of the logfile in the coming day and I'll keep you informed.

Regards,

Ok.

Can you generate a ZHPDiag logreport to get more informations on your system ?

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

Hello,

Great, thanks.

Can you do a scan with AdwCleaner please ? (at the end, copy/paste the generated logfile)

The documentation is here : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hello,

I'm so sorry for the delay. The folders in your previous message are really precious, thanks !

However, I still need a logfile from ZHPDiag, please see my first message here.

Best regards,

Hello,

Sorry for the delay.

Thanks for the feedback, if you need anything else, we'll answer quicker.

Regards,