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Here's the link to the ZPHDiag:

https://up2sha.re/file?f=VGrPwkoCNfb0

Thank you

hi Several weeks ago a had an issue with malware in Firefox and CHROME.

I opened a thread in this german Firefox forum: http://www.camp-firefox.de/forum/viewtopic.php?f=1&t=114723

We tried several times to remove the malware with some tools (ADW cleaner and tools like MBAM and JRT).

It didnt work so the moderators told me to refresh firefox (see https://support.mozilla.org/en-US/kb/refresh-f...

Hello, can you please check if the following Firefox extensions are really Ad/Malware.

More Tools Menu 1.2.4.1-signed see also http://www.systemlookup.com/FF_Extensions/2151-9a7a67d3_3048_47fb_acde_d0f7ae51f86a_xpi.html

and

Super Drag 0.15.1-signed see also http://www.systemlookup.com/FF_Extensions/3197-superdrag_enjoyfreeware_org_xpi.html

Part of AdwCleaner Log

# AdwCleaner v5.023 - Beri...

bonjour 

J'ai un problème récurent sur google.

j'ai utiliser c cleaner ,malewarbytes, zhpCleaner et adwcleaner,ce dernier est le seul qui me permet de me reconnecter.

je joint les fichier supriner par adwcleaner.au prochain démarage

# AdwCleaner v5.023 - Rapport créé le 06/12/2015 à 11:17:46
# Mis à jour le 30/11/2015 par Xplode
# Base de données : 2015-12-03.1 [Serveur]
# Système d'exploi...

Hello,

Please share me the ZHPFix logfile (it should be on your desktop).

For the speakers, you can also try with headphones. If you can't get one, we'll try to investigate with the drivers.

Bonsoir,

Je suppose que c'est arrivé juste après que tu ai cliqué sur le bouton "importer", c'est normal, clique sur ok et copie dans l'écran le script en commençant à "Script ZHPFix" et en finissant par "EmptyFlash". Puis continue de suivre les instructions précédentes.

Chapi

i do not have external speaker, but i'll check that. 

still the problem exist .

thank you.

Hello,

Oh, sorry I misunderstood.

So no, we'll remove every tool we used at the end, including ZHPFix :)

Can you regenerate a ZHPDiag report to make a last check ?

Regards,

If reading the privously/lastly submitted ZHPFix report correctly, the Adobe Shockvawe 12.0 was removed according to the quote below:

"Recycle Bin emptied (07mn AMs)

========== Software ==========
REMOVES: Adobe Shockwave Player 12.0"

I was reffering to removal of ZHPFix itself in my Question while it was running the first time and generating report to desktop.

I have NO issues left anyway...

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

• Download ZHPFix here,
• Copy the whole lines below, including "Script ZHPFix" :

Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...