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hi!

first thxs so much indeed for yr reply!

here is the report you ask:

# AdwCleaner v5.025 - Creato file registro eventi 15/12/2015 in 07:42:02
# Aggiornato 13/12/2015 da Xplode
# Database : 2015-12-13.2 [Server]
# Sistema operativo : Windows 10 Home  (x64)
# Nome utente : Luca - PC
# In esecuzione da : D:\DESKTOP\ANTIVIRUS\ADWCLEANER\adwcleaner5.025.exe
# Opzione : Analisi
# Supporto : ht...

Hello,

I will help you to clean your computer.

First thing you need to know is that to do that, we won't use every tools existing praying that this would be enough.

That is not a good way to eradicate malware. Instead, we will use first a diagnostic tool, and when we will know what is in your computer, we will use the tool designed for removing that malware. So please, stop running every too...

Hi,

Sadly, that's not what I'm waitting for. Here is an example of a ZHPFix script :

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre : 
Run by Chapi at 27/11/2015 17:43:39
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (9600)

Corbeille vidée (Annulé par l'utilisateur)


========== Récapitulatif =========...

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId: keeper
• Turbo Tax ( 2010 2013 2014): keeper
• Quick Tax: keeper
• Memorex exPressit Label Design Studio: keeper
• arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

• BankId
• Turbo Tax ( 2010 2013 2014)
• Quick Tax
• Memorex exPressit Label Design Studio
• arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...