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i already use adwcleaner to remove some malware, it couldnt remove albireo from firefox. thanks.. sorry for my bad english

adwcleaner_5.100.exe does not clear KMSAuto Net 2015 v1.4.2 Adware (Clone) complitly. Firefox open adware links even if all extensions are disabled (after browser restart).

Hello,

It's linked to Norton Antivirus.. It's a very tendancious case : Ask is usually considered as PUP and is removed by nearly all security software. Here, it's included in Norton AV so considered as "safe"..

You can ignore this detection, we may remove it or not in the next days.

Hello, We will have a deeper look on what may cause those redirections, can you please follow thoses instructions :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

With that log, we will be abl...

I clicked on a springfiles virus searching for "modensa cot instructions". Doh!

My first clean has the following log. I have cleaned several times since and it says I am clean. But I am still getting lots of redirects and occasional Chrome freezing whilst I am asked to call the Microsoft certified technician.

Thanks in advance.

# AdwCleaner v5.036 - Logfile created 27/02/2016 at 23:10:23
# ...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...

Many people use AdwCleaner on their own too, but ok, this is your decision.

Please also remove the space before colons in the logfiles if possible.  

If they think "Uninstall" button uninstalls the detected adware, it's that :

1) The helper didn't give clear instructions

2) They didn't read the documentation

Translation will be updated in v5.037.

Regards,

I get your point, but I've seen some users think that the "Uninstall" button uninstalls the detected adware.

----

These ones:

$L_LOCAL = "Lokalny"

$L_SERVER = "serwer"

Should be:

$L_LOCAL = "lokalna"

$L_SERVER = "z serwera"

Hello,

I think it's better to keep "Uninstall" since the button is inside AdwCleaner's GUI. It's not like in the add/remove programs where it will be relevant to have "Uninstall AdwCleaner" 

Your corrections will be added in v5.037.

Regards