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Hello, We will have a deeper look on what may cause those redirections, can you please follow thoses instructions :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

With that log, we will be abl...

Hello,

You got the right reaction to ask to your IT support before sharing your bank account.

Do you remember (or still have) the software they use to take control of your computer ?

Can you copy/paste here the AdwCleaner logfile ? (in C:\AdwCleaner\) ?

who were very helpful and said it had been a conflct problem with another application called Weeble.

Was it http://www.weebly.com ?

 

...

I'm not an incredibly experienced user in downloading new applications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the host organisation and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bulgaria ? ) who were...

I'm not an incredibly experienced user in downloading new appications etc. 

Today (Tuesday 1st March  I was working on a problem with my new (first time) website that I built yesterday using Siteground as the hosrt organisaiton and Wordpress. I found today that my home page had published to the internet, but not the other pages. I spoke to the tehcnical support people (in Bugaria ? ) who were ...

Can you run this specific AdwCleaner version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Just run a scan. Then you will have a file called "generic.log" inside C:\AdwCleaner. Please post it's content on http://pastebin.com/ and give me the link. It will be easier to read than the previous one :-)

Regards

Hello,

Can you run it in debug mode ( Click on "Options" -> "Activate debug mode" ) then run a scan. Even if it crashes, please post the content of the file called "AdwCleaner_dbg_xxx.txt" located under C:\AdwCleaner.

Regards,

Many people use AdwCleaner on their own too, but ok, this is your decision.

Please also remove the space before colons in the logfiles if possible.  

The program ran perfectly! So pleased! Thanks for the rapid fix.

Hello,

Can you provide me with AdwCleaner's debug logfile ? Just run AdwCleaner, click on "Options" then "Activate debug mode".

Try running the scan. Even if it does not complete, you should have a file called "AdwCleaner_dbg_xxxx.txt" inside C:\AdwCleaner.

Please post its content in your next reply.

Moreover, do you have this issue only on W10 64b ? Did you try with other versions ?

Regar...

THe developer is looking at the bug.

In the meantime, we'll use FRST :

1. Download FRST
2. Right-click on the file -> "Execute as Administrator"
3. Click on the "Scan" button
4. The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
5. Please host them on Up2Share and share the generated links.

Regards,

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fr33tux, 2016-02-24 12:37:37 (UTC)

https://up2sha.re/file?f=mdGvciFR...