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Greetings,

Did you try to remove and then re-install Avira?

1. First, uninstall Avira;
2. Use CCleaner, available on the following link: https://www.piriform.com/ccleaner/download
   1. Start CCleaner (there should be a shortcut on your Desktop or where you downloaded it);
   2. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours;
   3. Then in Options tab > Surveillanc...

Bonjour,

Désolé, la détection a été enlevée.

Merci,

Bonjour

J'ai une détection pour ce service. après vérification, il semble qu'il puisse s'agir d''un fichier lié à openVPN que j'utilise chaque jour.

Pour le moment je ne supprime pas ce fichier de crainte de ne plus pouvoir utiliser openVPN.

Merci encore pour la qualité de votre travail.

Bien cordialement

JL

# AdwCleaner v6.044 - Logfile created 08/03/2017 at 21:09:46 # Updated on 28/02/2017 by Malwarebytes # Database : 2017-03-07.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : The Dominater - DESKTOP-C5JO6DS # Running from : C:\Users\The Dominater\Desktop\adwcleaner_6.044.exe # Mode: Scan # Support : https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious s...

Hi guys I have come across this registry key which AdwCleaner finds. This is not the first time it has found it.

I removed it with AdwCleaner in 2016 and today I scan and see it has appeared again, but what is it ??

I thought whatever it was, was gone for good but it seems not. Its now back.

The key AdwCleaner finds is this {E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}

I don't know if this is a fa...

Specifically is it possible to tell by what is in my quarantine whether the items found by adwcleaner were using is keystroke logging?  I'm trying to figure out if I need to go and change all of my passwords.

Removed items were:

Folder on desktop (I recognize the items inside this folder and they are all legit).

Registry key:   HKLM\SOFTWARE\Classes\AppID\BHO.DLL

Thanks very much.

Parfait,

Essayez de désactiver la protection residente de Panda Cloud puis :

• Vous pouvez relancer AdwCleaner et cette fois-ci lancez le nettoyage. Partagez-moi le rapport généré dans votre prochaine réponse.
• Ensuite, pouvez-vous lancez une nouvelle analyse avec Malwarebytes ? Partagez-moi aussi le rapport généré dans votre prochaine réponse.

Merci.

---

cocochepeau, 2017-03-03 07:53:51 (UTC)

Hello,

Thanks and sorry for the delay, be sure it will be fixed by the end of this week.

Thanks!

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Merci pour les captures d'écran.

Il ne s'agit donc pas d'un faux positif, le véritable Firefox étant installé dans le dossier "Mozilla Firefox". Vous pouvez laisser coché la case et lancer le nettoyage.

Je vous demande ensuite un nouveau rapport d'analyse (et non de nettoyage) de Malwarebytes.

Merci et bonne soirée !