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Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

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gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

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fr33tux, 2016-10-28 16:16:07 (UTC)

sure !

UC browser one of the list! https://toolslib.net/forum/viewthread/8371-adware-removal-problem-adware-...

Hello,

hi

 i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there

---

gamezertruth, 2016-10-27 11:42:17 (UTC)

Can you share some examples of that?

Thanks,

---

fr33tux, 2016-10-28 16:16:07 (UTC)

sure !

UC browser one of the list! https://toolslib.net/forum/viewthread/8371-adware-removal-problem-adware-c...

Hello,

Sorry for the delay. It's now fixed in the last database update, 2016-10-28.2.

Best regards,

Bonjour,

Merci. Pouvez faire ce qui suit ?

• Téléchargez Malwarebytes Anti-Malware.
• Installez-le en laissant les options par défaut (décochez juste à l'installation "Activer l'essai gratuit de MBAM Premium"), une icône sera créée sur le bureau et Malwarebytes démarrera.
• Onglet "Analyse" choisissez "Analyse des Menaces", puis cliquez sur "Lancer l'analyse".
• Si un élément est détecté, choisiss...

Hello,

This detection is triggered by the fake firefox profile generic, which is a FP in your case.. Please uncheck it before cleaning.

Can you share the whole logfile too?

Thanks,

This is a new FP (Internet Explorer) :

Value Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Ext [DisableAddonLoadTimePerformanceNotifications]

here is the same problem as this user http://www.bleepingcomputer.com/forums/t/623128/weird-chinese-programes/

and here http://www.bleepingcomputer.com/forums/t/624586/infected-with-ludashi-and-google-keeps-redirecting/

http://lavasoft.com/mylavasoft/malware-descriptions/blog/GenVariantMikey385380169e46229

hi

since a lot of users had a problem with remove of "UCGuard" a Chinese software by using adwcleaner tool . i want report that adwcleaner tool had a hard going to removal a Chinese software’s just like "UCGuard" and a lot of Chinese softwares out there . so when we trying to remove ""UCGuard"" or any others of Chinese software’s then adwcleaner tool go to be stuck or hang or even not respond...

Hello,

Please use the following process while we'll release the next AdwCleaner version:

1. Download *Malwarebytes* here: https://www.malwarebytes.com/mwb-download/thankyou/.
2. Launch Malwarebytes from your desktop
3. Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
4. Tab Scan choose Threats scan, click on Start scan.
5. If something is de...

Hello,

Sorry for the delay.

Can you relaunch AdwCleaner, do a scan, and uncheck:

• UCGuard from the Services tab,
• C:\WINDOWS\SysNative\drivers\ucguard.sys from the Files tab

Then, do a clean and share the generated logfile.

Regards,