Rechercher

Hello,

v5.110 is online and should definitely fix this issue. Can you try with this new version and tell me if it's still ok ?

Regards,

Hello,

I've reformated the whole file here since it was cutted by the forum editor : https://up2sha.re/file?f=9YOzU2hKx2p6

Best regards,

Sorry for late reply:

Created by using BlueScreenView

Hello,

Yes, a few of them are checked :

• "Delete "Tracing" keys"
• "Reset Winsock settings"

Please refer to the documentation : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Bonjour,

Effectivement, il ne faut pas appeler ce numéro.

On devrait pourvoir vous débarrasser de ce problème :

• Téléchargez Malwarebytes Anti-Malware (à partir d'un autre ordinateur et transférez sur l'ordinateur infecté à l'aide d'une clé USB - évitez ensuite de brancher cette clé sur un autre ordinateur avant qu'on l'ait nettoyée).
• Installez-le en laissant les options par défaut, une icôn...

Hi :)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCleaner to see if there are invalid registry...

Hello,

After some verifications, it seems like this driver is legit although it can be used by some PUPs. It has been removed from the database.

Regards,

Hi !

What a quick reply and perfect support :-)

I do a cleanup of the installed software frequently, there should be not to much unknown.

Most of the programs you listed are installed since a while and known to me (some are quite famous like Corel or Paragon), only DocMgr is quite questionable - it isn't listed in the installed programs, and I can find it listed in the start menu.

I ran cCl...

Hello Xplode, sorry for the insistance, i understand that some PUPs use this driver to capture information. However wouldn't it be possible that a legitimate program, as a Banking module might rely on this driver? Researching in the web, it seems that the signer " GAS INFORMATICA LTDA" makes some banking modules for security protection.

Furthermore, i have just scanned with OTL and found the f...

Hello,

It's related to some PUPs which are using this driver, so it's not a FP.

Regards,