Re: Ads by Provider not getting removed

Hi,

I couldnt find how to attach file here. There are more than 20 log files in that folder. Will add the content of latest 2:

# AdwCleaner v5.112 - Logfile created 17/04/2016 at 22:57:08
# Updated 17/04/2016 by Xplode
# Database : 2016-04-17.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : skaranth - IND-LWSRIHARI
# Running from : C:\Users\skaranth\Do...

Re: False Positive? C:\ProgramData\mntemp

Hello,

Thank you for your feedback.

Regards,

Re: False Positive? C:\ProgramData\mntemp

Thanks for the update. Problem is solved. Mntemp file is no longer detected.

Re: Adwcleaner BSOD on closing processes

2016-04-15 11:23:20 : [Notice]		Scan started
2016-04-15 11:23:20 : [Success]		Internet connection is UP
2016-04-15 11:23:22 : [Success]		Loaded C:\Users\tloft\AppData\Local\Temp\sqlite.dll
2016-04-15 11:23:22 : [Success]		Opened C:\AdwCleaner\adwcleaner.db
2016-04-15 11:23:22 : [Success]		Database v2016-04-15.1
2016-04-15 11:23:23 : [Success]		Retrieved 1711 elements from 'chrome_extensions' t...

Re: Issue with Microsoft Edge

Hello,

Can you try de-quarantine both keys that were deleted by AdwCleaner? ( Run it, click on "Tools" -> "Quarantine" )

Does that solve your problem ?

Regards,

Re: False Positive? C:\ProgramData\mntemp

Hello,

Can you retry with the latest release (v5.111) : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

The problem should be fixed.

Regards,

problème avec montre espion & pc après restauration usine + infection freeven depuis mars 2014 + désinstaller nero & iobit malware fighter

on Disinfection by ****

Bonjour,

J'ai une montre caméra espion de 8 Go avanquest, mais un beau jour, j'ai transféré quelque trucs vers ma montre camera espion avec paragon migrate os to ssd, et depuis ma montre est reconnue comme une partition "windows re tools" de 1Go, ce qui as depuis ce matin un bug "réparation automatique" qui empêche le bureau de demarrer, j'ai essayé d'utiliser neosmart easyre essentials boot d...

Issue with Microsoft Edge

I downloaded and ran AdwCleaner on my wife's computer after some suspicious activity to rule out an infection. All it found was: 'Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\d23716qn9q7omq.cloudfront.net' 'Key Found : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\dotomi.com'

I had it remove those keys, now when launching Edge it will not load...

Re: False Positive? C:\ProgramData\mntemp

Hello,

I'm doing a more depth analysis and it should be included in the coming release.

Thank you for the feedback.

Re: smartnewtab.com

Hi,

Well, bad news.

As ZHPCleaner, ZHPDiag, ADWCleaner and MBAM don't find from where comes thoses pop-ups, we will have to remove it manually !

To do that, we will reset all the preferencies of Internet Explorer, and I can give you better explanation that what is explained on this microsoft description. With choising to Delete personal settings (step 5 of the tutorial).

Then please tell me...