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 Thank you and please find the logfile as requested.

# AdwCleaner v6.030 - Logfile created 22/10/2016 at 17:30:02
# Updated on 19/10/2016 by Malwarebytes
# Database : 2016-10-22.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Robin 
# Running from : C:\Users\Robin\Downloads\downloads\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



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Hello cocochepeau,

Yes thanks, things appear to be good now. And I intend to browse this site often to keep up with things. When I buy a premium malware scanner it will definitely be Malwarebytes.

Best wishes,

Rog

I have several times tried to clean the following, but has never been successful and my start menu froze, microfost edge open with blue screen and not able to click on my date and time, I have also lost my PDF and LibreOffice, 

Adware is not able to clean these files 

HKU\.DEFAULT\Software\jhdbca
Key Found:  HKU\S-1-5-18\Software\jhdbca
Key Found:  HKLM\SOFTWARE\jhdbca
Key Found:  [x64] HKLM...

Bonjour depuis quelque jour ADW est bloqué a analyse des navigateurs , il ralentit, se bloque et tourne indéfiniment  .

je n'arrive pas a le faire fonctionner normalement ( j'ai réussie que une fois aujourd'hui apres l'avoir laissé des heures a cherché , il avait trouvé 8 saleté surtout dans chrome "extensions" mais pendant la suppression de ces virus il y a eu un message d'erreur puis crash l...

Der adwcleaner findet immer die Datei C:\rei, bewertet sie aber als nicht schädlich. Das verunsichert doch etwas. Wenn ich die Datei lösche, wird sie von windows offensichtlich immer neu angelegt.Weiß jemand darüber etwas?

Alexander

Bonjour cocochepeau,

Thanks for your response.

First I should explain that in the last hour, I downloaded Malwarebytes (free) from Softpedia (http://www.softpedia.com/dyn-postdownload.php/4da55095eb250a3742025ebdcf058222/580a4e8d/13ebe/0/1?tsf=0

...and something was found and removed from Firefox. It wasn't named 'Bing' but Bing has now been removed.

I had previously tried changing the defa...

# AdwCleaner v6.030 - raport utworzono 21/10/2016 o 17:40:24
# Ostatnia aktualizacja: 19/10/2016 przez Malwarebytes
# Baza danych : 2016-10-18.1 [Z serwera]
# System operacyjny : Windows 7 Professional Service Pack 1 (X64)
# Nazwa użytkownika : ... - ...
# Lokalizacja programu : C:\Users\...\Downloads\adwcleaner_6.030.exe
# Tryb: Czyszczenie
# Wsparcie : hxxps://www.malwarebytes.com/support


...

Greetings,

First of all, sorry for the inconvenience.

We're working on adding Simple Help processes. I'll keep you informed.

Regards,

thank you best, I will give it a try as the computer is at my customers office it'll take me till about 14:00 regards ernst

Hello,

can you please try instructions given on the following link in order to take back ownership of these two folders ?

=> https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

Regards.