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Hello,

Oh, sorry I misunderstood.

So these detections are linked to this entry : https://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=SoftwareBundler%3aWin32%2fBesofter

Regards,

Hello, thanx for your response, but you didn't understand the reason of my ask correctly.

I have already used Adwcleaner, but I wondered whether the registry entries to delete are really harmful. What's the danger of this?

Regards

maofopsy

Hello,

These keys should already be handled by AdwCleaner.

Did you use it ?

-> https://toolslib.net/downloads/viewdownload/1-adwcleaner/

-> The documentation : https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Regards,

Hello,

The error "Error parsing function call" will be fixed in v5.038. This error will occur only if you activate the option "Reset Chrome policies". Don't use this option until v5.038 is online.

Regarding the first error "Error variable must be "object"" , I will need a debug report ran on this machine. Can you provide me with this report ?

Regards

Hello,

FP related to FirewallPolicy keys should be fixed now.

FP related to those folders will be fixed in v5.038.

Regards,

Hello, We will have a deeper look on what may cause those redirections, can you please follow thoses instructions :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

With that log, we will be abl...

Hello,

I'd like to report some false positives, the folders are Itunes stuff and the registry detections are assoicated with Networx, a legit bandwidth monitor

# AdwCleaner v5.037 - Logfile created 01/03/2016 at 00:51:19
# Updated 28/02/2016 by Xplode
# Database : 2016-02-28.2 [Server]
# Operating system : Windows 7 Ultimate  (x64)
# Username : Gamefan - GAMEFAN-PC
# Running from : C:\Users\...

Hello,

If I can retrieve anything I'll post it up. There was nothing in my adwCleaner folders except a reference to 'Xplode', not sure if that was something to do with anything.

---

TzinProblems, 2016-03-01 22:02:31 (UTC)

To be sure, we can take a look if you want.

ZHPDiag is a software which retrieve a few informations on the system (such as installed software, configuration..). It requires ...

Hello,

You got the right reaction to ask to your IT support before sharing your bank account.

Do you remember (or still have) the software they use to take control of your computer ?

Can you copy/paste here the AdwCleaner logfile ? (in C:\AdwCleaner\) ?

who were very helpful and said it had been a conflct problem with another application called Weeble.

Was it http://www.weebly.com ?

 

...

Hello,

Sorry for the delay.

We'll try to use MBAM hoping it will remove all elements I found in the logfile. Otherwise, we'll remove them "manually" :

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, clic...