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Hello,

Can you share me the logfile for the working cleaning you've made ?

Then we'll take care of UCGUard.

Please help me,

# AdwCleaner v6.000 - Logfile created 30/08/2016 at 19:08:51 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-23.1 [Local] # Operating System : Windows 8.1 Pro  (X64) # Username : PT.NB - ACER # Running from : D:\NBKC\Komputer\Software\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: 2cad402bf3...

Fortunately, I kept backups of CCleaner's registry deletions, some of which are clearly nothing to do with this adware:

• First run
• Second run

MBAM later found StartGo123, which had been hijacking Chrome.

I imagine the malware writers reading our conversation and learning too, but HTH.

Hello,

Oh. It would have been interesting to get all the references to BrowserAir, so that I would have added them to AdwCleaner.

But thanks for the feedback :)

Ok thanks so much for the quick response

So they aren't malicious in any way?

Thanks for your prompt response!

MBAM report: https://up2sha.re/file?f=a8p2vGsmQ6Bp

AdwCleaner now reports no threats!

:)

Hello,

In complement, can you do the following ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If i...

Hello,

Can you ollow the same instructions as in this post: https://toolslib.net/forum/viewthread/8074/#!messageId-8098

Your issue should be solved afterwards.

Best regards,

Hello,

Sorry for the inconvenience. Please relaunch AdwCleaner, it's fixed.

Best regards,

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
...