False Positive

Hello, The following keys detected in the latest (v5.030) version are false positives belonging to Bitdefender's context menu entries:

HKLM\SOFTWARE\Classes\BDShellExt.BDMenu

HKLM\SOFTWARE\Classes\BDShellExt.BDMenu.1

Screnshot link: http://i.imgur.com/wndgk0T.png

Could you please look into this?

 

Thank you

Re: ramnit virus

Hello,

Please launch Malwarebyte's Anti-Malwares and do a scan of the whole system. Be patient and share me the results.

Regards,

Re: ramnit virus

Hello,

Can you describe a bit more your problem ?

What symptoms do you have now ?

Regards,

Re: Too Many Steps? Help!

Hello,

I'm going to help you to scan and disinfect your computer. I'm not an english native speaker, and I might be unclear, if so, don't hesitate to ask for more details.

First can you do a scan with AdwCleaner and post here the repport :

  • Download AdwCleaner from Xplode on your desktop.
  • Launch in and accept the Terms of Service.
  • Then click on the "Scan" button and wait during the scan.
  • A...

Re: My computer 'takes a break' of working normally. any advise?

on Hardware by Chapi

Hello,

If your computer speed really slow downs in 4 days, that should not be an hardware issue.

But we will check :)

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Bye :)

Chapi

Re: AdwCleaner faux positifs

Hello,

I removed it from the database, we'll publish it very soon.

Sorry for the desagrement,

Polish translation

on AdwCleaner by ****

Hello,

I've been trying to correct some things in the Polish translation for 3 months but you never reply, could you please look at your inbox?

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Please wait just a little more time, we also take the opportunity to update AdwCleaner using your feedbacks, so it takes some time..

I'll keep you informed as soon as possible.

Thanks,

Re: False positive check(?)

Hello,

Great, thank you,

Re: False positive check(?)

Hello,

Can you relaunch AdwCleaner, ensure you got the latest database version.

Then, do a scan and post it here.

Regards,


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