Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par fr33tux

Hello,

Also, if you still have the software killed, please share the debug log from AdwCleaner:

  • Activate the options with Tools > Options > "Debug" in "Mode" section,
  • Do a scan and a clean,
  • Share the file C:\AdwCleaner\AdwCleaner_Debug.log.

Best regards,

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par SavaTom

Thank you.

I see the datbase date is in-fact 2016-09-03.2

I will perform some testing on multiple computers in multiple locations and get back with you.

Thank you

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par SavaTom

Thank you, but unforunately, the date of the last changelog still says 24/08/16 with version v6.010 - and the most current version to download right now is v6.010 :(

Just downloaded v6.010 and it still kills SimpleService.exe

Where can I make a donation to ADWcleaner?

Thank you,

Please advise.

Re: ADWcleaner whitelist request for remote access tool called...

dans AdwCleaner par fr33tux

Hello,

Thanks, I've made some tests and the software should not be killed anymore (effective in a few minutes).

Best regards,

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...

présentation widen100p100securisé

dans ToolsLib par ****

Bonjour et bienvenue sur le forum Toolslib,

j'ai retrouvé chez mon père à 50 km de chez moi un PC Portable qu'il avait depuis 5 ans, un Acer Aspire One sous Windows 7 x32 bits,

avec une clé usb 3g SFR branchée sur sa gauche en permanance,

je suis nouveau, je viens de m'inscrire à sosvirus, nicolas coolman et fei, ma tablette est déchargée donc on ne pet pas atteindre gmail pour confirmer l'i...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

  • C:\AdwCleaner\AdwCleaner_Debug.log
  • C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fixit

Hey there,

I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!

Next thing: AdwCleaner crashed on me at the end as I said, and it h...

Re: AdwCleaner has stopped me from booting into safe mode

dans AdwCleaner par fr33tux

Hello,

You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.

You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.

Best regards,


Protect Your PC from Malware

Get Malwarebytes for powerful protection against adware and threats.

Get Malwarebytes Now