Re: Windows 10 Crashing

Hello,

Same as here we'll need the list of running processes :

  1. Launch Powershell from the Applications Menu
  2. Write the following command in the opened window and press [Enter] :
Get-Process | Out-File Processes.txt

 

 In your personal folder (C:\Users\xx), you should get a file called Processes.txt. Please paste it here or host it on Up2Share as before.

Regards,

Re: CRITICAL_PROCESS_DIED

Hello,

Sorry for the delay.

It should be better with the latest release, v5.008. Can you confirm this ?

Regards,

Re: Adwcleaner White listing

Hello,

 

Sorry for the delay. It will be enabled in the next database update.

Regards,

Re: Please add the button to AdwCleaner.

Hello,

Updates are automatically checked if your computer has an internet connection.

I don't understand what you are trying to tell us with your second post.

Regards,

Re: Some other false positive entries ("New Tab Redirect" Chrome add-on) ?

Hello,

This extension will be removed from the database with the upcoming database update.

Regards,

Some other false positive entries ("New Tab Redirect" Chrome add-on) ?

Hello all,

AdwCleaner (last version: 5.007) found 3 following entries:

***** [ Dossiers ] *****

Dossier Trouvé : C:\Users\###\AppData\Local\Google\Chrome\User Data\Default\Extensions\icpgjfneehieebagbmdbhnlpiopdcmna

***** [ Fichiers ] *****

Fichier Trouvé : C:\Users\###\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\icpgjfneehieebagbmdbhnlpiopdcmna

***** [ Navigat...

Re: Pop up saying database corrupt

Hello,

Did you try to clear your temp folder ?

Then, please download AdwCleaner again. Tell me if it helped.

Regards,

Re: Microsoft Edge

Hello,

Edge is currently supported alongside Internet Explorer. If they come to really differ we may handled them separately in the future.

Regards,

Re: submit samples

Hello,

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?


madperson, 2015-09-08 19:05:31 (UTC)

Nevertheless, don't hesitate to use this forum for submitting feedbacks.

Regards,

Re: ADWCleaner deleted a folder it shouldn't

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 


AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?


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