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Hello,

Please don't duplicate your topics: https://toolslib.net/forum/viewthread/8139-its-not-responding/?p=1#!messageId-8187

Every day, Windows Defender is detecting at least one Trojan on my PC.

MBAM is reporting that a copy of Windows' shortcut to the Messenger app in my Startup folder is a Trojan.Agent threat.  While it is possible that the recent attack has infected this shortcut, MBAM doesn't report any threat when I rename the shortcut or scan a copy of the same shortcut in a different location.

Is this a bug...

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

This is my debug file: https://up2sha.re/file?f=nZHWFJLPJAfb

And this is my last scan file: https://up2sha.re/file?f=S2JGUxQFAUDG

When I click clean it not work and the AdwCleaner not responding. I wait 30 minutes but nothing happen. I can't restart, shutdown or open task manger. Please help

Hello,

Please use the updated release: https://toolslib.net/downloads/viewdownload/1-adwcleaner/ and the problem should be gone.

Best regards,

Please help me,

# AdwCleaner v6.000 - Logfile created 30/08/2016 at 19:08:51 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-23.1 [Local] # Operating System : Windows 8.1 Pro  (X64) # Username : PT.NB - ACER # Running from : D:\NBKC\Komputer\Software\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[!] Service not deleted: 2cad402bf3...

Fortunately, I kept backups of CCleaner's registry deletions, some of which are clearly nothing to do with this adware:

• First run
• Second run

MBAM later found StartGo123, which had been hijacking Chrome.

I imagine the malware writers reading our conversation and learning too, but HTH.

It's not really clear, but IOBit is usually considered as PUP, so you can remove them, especially if you do not have installed the software yourself.

Thanks for your prompt response!

MBAM report: https://up2sha.re/file?f=a8p2vGsmQ6Bp

AdwCleaner now reports no threats!

:)

Hello,

In complement, can you do the following ?

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If i...