Hello,
Since you've also send us an email, I've answered you there.
Regards,
Hello,
Since you've also send us an email, I've answered you there.
Regards,
Can anyone please advise: I'm trying to remove DNSUnlocker from my mothers laptop, & was told AdwCleaner could do the job. I am testing it at home on my computer 1st, & it found 128 threats on my computer! How accurate are the results shown? I noticed there is no way within the program to do backup of some kind on changes I make. If I have run AdwCleaner with option settings unchanged/at d...
@gamezertruth:
Since I don't see the precise issue, it's difficult to troubleshoot. It's not abnormal to need to run in safemode in order to remove specific elements.
Hello,
@gamezertruth:
Please update to v6.020 which should run way better than the v6.010.
fr33tux, 2016-09-18 03:42:28 (UTC)
already on/and with adware cleaner version 6.020 and still the same problem !
and also I have make a test with version 6.020 of adware cleaner and I get the same issue!
and I think that the adware cleaner got freezs During of remove of an adware service (and that...
Hello,
@gamezertruth:
I do not see any crash on your logfile.. Can you elaborate on your issue ?
Regards,
fr33tux, 2016-09-17 19:01:38 (UTC)
hi
yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !
so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !
Hello,
@gamezertruth:
I do not see any crash on your logfile.. Can you elaborate on your issue ?
Regards,
Hello,
@wawah:
Can you uncheck "UCGuard" in the Services tab before clicking on [Clean] ? Then, share the cleaning logfile.
@gamezertruth:
I'll need at least a logfile as specified above.
Thanks,
Hello,
@Overkill:
It should be better with the latest definitions. Can you confirm ?
Best regards,
Hi Xplode, sorry for dropping off the map like that. Life has been crazy.
Kaseya changed their paths; here's their current paths (I included our GUID, but other companies will have a different one):
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\AgentMon.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\curl.exe
C:\Program Files (x86)\Kaseya\KRNSNC47953309850771\DLLRunner32.exe
C:\P...