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I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Hello:

I just installed AdwCleaner 7.0.3.1  on a Windows 10 Version 1703 for x64-based System.

The post-clean Logfile has the following message:

***** [ Tasks ] *****

Deleted: Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864

After a reboot and  rescan the Bitdefender Agent WatchDog is tagged again as a threat but  I believe this is a valid Bitdefender scheduled task.

Please inv...

I burned the ISO yesterday to enable me to access two 8TB drives that I had just bought for my offline Windows XP system, and it worked perfectly.

However, I was concerned about how long it took from selecting DVD boot to seeing the desktop: 5 minutes 20 seconds!

Is there anything that can be done to reduce this to a reasonable level?

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

Hello, firstly, thanks for this amazing tool

I can't see the Quarantine items (file(s)/folder(s)/registry etc..)

I  see that message(every scan)

2017-07-22 21:35:20.459 DEBUG [4180] [MainUI::buttonScanClicked@292] [i] Scan button clicked (-31986)
2017-07-22 21:35:20.463 DEBUG [2356] [MainUI::Entry@1241] [+] Checking for update...
2017-07-22 21:35:21.399 DEBUG [2356] [AdwCleanerSDK...

Une exception non gérée s'est produite. Appuyez sur Annuler pour terminer le programme pour réessayer de quitter le programme normalement et ignorer pour tenter de continuer.

Voici le texte qui s'affiche ( en anglais ), alors que l'analyse n'est pas terminée et, impossible de la reprendre.

Cet incident ne se produit pas sur mon portable. J'en déduis qu'il y a sur le "fixe" quelque chose qui "...

Need some help please, here is the log, thanks for any assistance:

# AdwCleaner v6.047 - Logfile created 09/07/2017 at 00:49:12 # Updated on 19/05/2017 by Malwarebytes # Database : 2017-07-07.1 [Server] # Operating System : Windows 7 Home Premium Service Pack 1 (X64) # Username : Tim - PC # Running from : C:\Users\PC\Downloads\AdwCleaner.exe # Mode: Scan # Support : https://www.malwarebytes...

c'est choses devrait aider:

- reduire le nombre de programmes lancés

- verifier les mises à jours de windows, ainsi que des pilotes 

- reduire le nombre de taches au démarrage (tu semble avoir beaucoup de tâches planifiées (62))

la version de windows est 32bits ansi que de 2Gb de ram (D'après les logs fournies), Ajouté plus de ram et installer windows 64bits pourrait 

peut-être réssoudr...