Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

http://pastebin.com/nc0FUm8P

Tried deleting it in safe mode but it said it was open in another program.

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Hello,

Sorry for the delay.

  1. Please relaunch AdwCleaner,
  2. Click on Tools > Options,
  3. Here, tick "Debug" in the "Mode" section,
  4. Then, do a scan.

When the results are shown, unselect the file "C:\WINDOWS\SysNative\drivers\ucguard.sys" and then click on the [Clean] button.

Please share the generated logfile shown at the reboot (also located at C:\AdwCleaner\AdwCleaner[Cxx].txt.

Best regards,

Re: Adwcleaner freezes when attempting to remove UCguard and UCguard.sys

Samwellajackson, Until instructed otherwise. I can try and help you out until Fr33tux or cocochepeau respond. 

Have you tried booting into safemode and Deleting the C:\WINDOWS\SysNative\drivers\ucguard.sys file manually? If not I'd create a system restore point and try that.

Re: AdwCleaner - False detection?

Hello,

Thanks.

It seems to be a remaining trace of a previous infection, you can safely delete it.

Best regards,

Re: AdwCleaner needs a .dll for running

Hello,

You can't use any sqlite3.dll file, AdwCleaner uses a very specific one. We'll need some cleaning before:

- Launch AdwCleaner, ignore the error message. Click on File > Uninstall.

Then:

  1. Download CCleaner from here, and install it.
  2. Start CCleaner (there should be a shortcut on your Desktop)
  3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours....

Re: ADWCleaner *again* deleted a folder it shouldn't

Greetings,

Thanks for your feedback.

Can you share the full cleaning logfile showing this result?

Regards.

ADWCleaner *again* deleted a folder it shouldn't

As with this thread,

ADWCleaner is at it again.

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

Fr...

Re: ADWCleaner deleted a folder it shouldn't

Greetings MrPete,

Can you please create a separated thread by following this link: https://toolslib.net/forum/new-thread/? It should be easier for us.

Thanks!

Re: ADWCleaner deleted a folder it shouldn't

Developers...you have a SERIOUS bug in this arena. I just spent a day helping a friend find his missing folder of valuable bird photos.

ADWcleaner removed them: from the three log files...

[-] Folder deleted: C:\Users\Owner\Documents\Birds

From his perspective: 1.5GB, 2000+ valuable bird photos including several weeks of work, all gone.

From my perspective: a painfully dumb bug :)

100% of ...

Re: Unable to get rid of a file through AdwCleaner

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...