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Dear developers,

I am using http://acestream.org/ software that is a P2P software and AdwCleaner delete everything related to it, but I need them

Is it possible to whitelist them

Here the log file regarding these files that I had to exclude manually

***** [ Folders ] *****

[!] Folder not deleted: C:\Users\Filippo\AppData\LocalLow\.acestream [!] Folder not deleted: C:\Users\Filippo\Ap...

HI

I was on my old system and I have ran zhp cleaner on it and zhp cleaner have found some items (Probably are files belong to Windows). after that I had to clean it up those found items and reboot my system . and when my system is up once again . the system have a real delayed problem at "welcome screen and desktop and my desktop also have a problem to loaded up with a serious error at startu...

Everytime I try to scan my pc with adwcleaner It stops responding, and my pc stops to respond too.

Bonsoir, et désolé du retard de ma réponse,

je n'étais plus devant mon pc depuis 1 semaine. Je suis de retour (lol).

Voici le rapport que vous m'avez demandé :

# AdwCleaner v6.043 - Rapport créé le 15/02/2017 à 23:29:48 # Mis à jour le 27/01/2017 par Malwarebytes # Base de données : 2017-02-13.1 [Serveur] # Système d'exploitation : Windows 7 Home Premium Service Pack 1 (X64) # Nom d'utilisa...

I just DL adwcleaner but during installation it stops and displays catastrophic error.  Then I have to go into the tast manager to stop adwcleaner.  Any suggestions?  

I saw from other posts that you nede debug file also so here it is. 

2017-02-14 16:53:55 : 	<INFO>	[main] - Saving current options to the configuration file
2017-02-14 16:53:57 : 	<INFO>	[main.gui] - Scan requested
2017-02-14 16:53:57 : 	<INFO>	[scan] - Running from: C:\AdwCleaner
2017-02-14 16:53:57 : 	<INFO>	[scan] - Progress: 0%
2017-02-14 16:53:57 : 	<INFO>	[database] - Checking for datab...

Hi,

After running the scan with ADW Cleaner I tried to delete/clean found infections, but the adw cleaner freezes and stops responding? What to do? Here is the Scan logfile I think.

Thank you !

***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

Folder Found:  C:\_acestream_cache_


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No mali...

HunterCutbush

1) Please download HiJackThisFork  and extract it in to your desktop.

2) Open HijackThis, click "Do a system scan and save a logfile".

3) Please host HiJackThis.log on Up2Share and share the generated link

Hello,

it doesn't seem you use the correct fixlist.txt file - please double check with the one on my previous message:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

Thanks!

Bonjour,

Depuis aujourd'hui Adwcleaner détecte le fichier suivant:

C:\ProgramData\NTUSER.POL

CF: https://forums.malwarebytes.com/topic/195565-what-are-these-detections/

Cordialement.