I have a Dell laptop running Windows 7. I picked up something (I suspect a Firefox update). Now Malwarebytes will not open. I uninstalled it, then downloaded and installed it again as well as Adwcleaner. Neither one will open. Malwarebytes shows in the tray but that is it. All executables show no errors. They just will not start. All of this started this morning (8/3/2017). I have noti...
Does not work! It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.
OB1947D, 2017-08-01 13:34:02 (UTC)
Hello,
Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file...
Could you define the nature of the pop-up? Is it in the browser? On the desktop? through certain applications? When did the issue start happening? (Please answer these before continuing the read)
Since I am not certain about how it manifests, I can only offer a general thorough PC clean-up. The following steps should help you remove the issues, but make sure to post MBAM and ADW logs after sca...
Does not work! It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.
OB1947D, 2017-08-01 13:34:02 (UTC)
Hello,
Can you share the debug logfile? (click on Tools > Options > tick Debug and do a scan/clean to trigger the bug. Then, share the file ...
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 15:47:07 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Professional (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
PUP.Optional.Legacy, C:\Users\Sasa\AppData\Roaming\Wise Euask
***** [ Files ]...
having troubles also fully executing cleanon freezes up pn me ans doesn't fully execute clean
Does not work! It stops / freezes with the same pop up window saying "caught". I tried the older version immediately after and it worked fine. Then went back and tried the newest version again....but it failed agan.
I guess, i found out, where the error came from. After the scan has finished, following screen can be seen:
http://abload.de/image.php?img=2017-08-01_123851thsvf.png
Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!
# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...
