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~ WinsockAnalyzer v1.0 - Created 25/04/2016 at 19:42:16 ~ Updated 21/03/2016 by Xplode ~ Running from C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\GSC4SC68\winsockanalyzer_1.001.exe

>>>> ControlSet information <<<< Current=1 Default=1 Failed=0 LastKnownGood=1

>>>> DLL Checking <<<< C:\WINDOWS\system32\napinsp.dll ... OK! C:\WINDOWS\system32\nlaapi.dll ... OK! C:\WINDOWS\system3...

Great, thanks for the confirmation !

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,

Ok.

Est-ce que vous avez des soucis particuliers, où était-ce qu'un contrôle de routine ?

Dans le premier cas, on peut regarder ensemble, sinon on peut passer le sujet en résolu.

Bonsoir,

Il s'agit de la recommandation : https://toolslib.net/forum/viewthread/3321-chrome-napparait-pas-dans-mon-adwcleaner/#!mesaageld-3322.

J'ai donc essayer la procedure au niveau 4.

Mon problème est que je n'ai pas google chrome d'apparent dans adwcleaner et que je n'ai pas réussi avec la procédure 4 de votre lien.

Cordialement

Bonjour,

Pouvez-vous me rappeler de quelles recommandations il s'agit, et de préciser votre poblème ?

L'onglet Chrome passe désormais par l'option associée : https://toolslib.net/forum/viewthread/3321-chrome-napparait-pas-dans-mon-adwcleaner/#!messageId-3322

Cordialement,

Hello,

It's the same "problem" than here - the latest database includes the fix, so you'll need to update it. It should be automatic when you click on [Scan]. Otherwise, please uninstall/reinstall AdwCleaner (by launching it -> "Uninstall") from there : https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Best regards,

Yes, it's a Dell.  See the header of the scan file below (i did not post the entire file since it is quite long).  Let me know if you need any additional information.

# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...

Hello,

Sorry for the delay.

You have a Dell computer, don't you ? It may be a corner case with some Dell processes and AdwCleaner..

In the meantime, to be sure that you get the latest database version, can you copy/paste here the content of AdwCleaner scanning logfile (from C:\AdwCleaner\) ?

Best regards,

Hello,

Great, thanks !

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\042016-18375-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,