Search

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

Greetings,

Thanks for your feedback.

Can you share the full cleaning logfile showing this result?

Regards.

Greetings,

As I can see, Malwarebytes is up-to-date. Do you have a paid licence for Malwarebytes?

Regards.

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...

Hello,

Ok.

Please do the following:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Greetings,

Can you share the clean logfile of AdwCleaner please?

Regards.

Greetings,

This is a tendentious program. See the following link: http://www.shouldiremoveit.com/Pando-Media-Booster-6090-program.aspx

I've removed this detection for the time being. We'll do some more research. I'll keep you informed.

Regards.

Greetings,

First of all, sorry for the late answer.

DelFix is no longer being updated by its author. Therefore, we won't be able to fix this issue..

Regards.

Greetings,

I'm sorry to hear that. I'm sure we'll find a way to launch AdwCleaner. Here are two questions for you :

• What's your operating system? (Windows 7, 8, 10, ..)
• Did you try with the latest version of AdwCleaner (6.041)? https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Regards.