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Hello,

Indeed, it's a known bug that we are working on.

To remove the remaining service, can you do the fllowing?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best ...

So first im gonna explain my problem, When i run adwcleaner 6.030 (latest version) it works to scan. So i can scan and it finds threaths and stuff but everytime i have tried to use the clean function it says adwcleaner doesnt respond and the program freezes. i have the same problem as this guy: http://www.bleepingcomputer.com/forums/t/480793/cant-run-adwcleaner-please-help/ But when i remove th...

Hello,

Ok. This key is created by IOBit, which recreates it if missing. I advise you to uninstall IOBit then if you don't require it specifically.

Best regards,

Hello,

Do you have a software from IOBit on your computer?

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fr33tux, 2016-11-14 16:19:47 (UTC)

Yes I have IOBit Uninstaller

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect th...

When AdwCleaner freezes (Not Responding) its usually caused by the service ucguard which it finds, but can't remove. Google FreeFixer, download and install it, then disconnect from the Internet, close your browser and run it. It will find the ucguard.sys file and tick the box to remove it (run Fix). Run AdwCleaner agian and you should find that ucguard has gone. If it has, you can reconnect the...

Hello,

Do you have a software from IOBit on your computer?

Yes I did it, and rescaning found the same files with internet connection. But my problem still same. After reboot I scaning with Adw, and found Key  HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}. Adw cleaner can't delete this file. Every scan I found that.

Hello,

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

Thanks,

Greetings,

The two CLSID entries seems to be FP. I've removed them.

Still investigating for the last entry.

Regards.