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Greetings,

As I can see, Malwarebytes is up-to-date. Do you have a paid licence for Malwarebytes?

Regards.

Greetings,

Please do as follow:

• Download AdwCleaner from this link: https://toolslib.net/downloads/finish/1/;
• Launch AdwCleaner, then click on Scan button;
• A logfile will be generated, please paste its content in your next answer.

Regards.

Hello,

Sorry for the delay.

We'll use FRST to remove the remaining stuff:

Download fixlist.txt file and save it to the Desktop (with the name "fixlist.txt")

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on anothe...

Bonjour merci pour votre réponse j'ai regarder votre lien mais le souci j'ai aucune trace appelées ssn.exe dans mon getionnaire de tache

Vous trouverez des tâches appelées ssn.exe en cours d'exécution dans le Gestionnaire des tâches qui utilisent une grande quantité de puissance du processeur. Ces processus auront une description appelée ssn.     Votre Internet va devenir plus lent.

Merci

Hello,

Ok.

Please do the following:

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Please also check Shortcut.txt
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share the generated link.

Best regards,

Greetings,

Can you share the clean logfile of AdwCleaner please?

Regards.

Greetings,

This is a tendentious program. See the following link: http://www.shouldiremoveit.com/Pando-Media-Booster-6090-program.aspx

I've removed this detection for the time being. We'll do some more research. I'll keep you informed.

Regards.

Greetings,

First of all, sorry for the late answer.

DelFix is no longer being updated by its author. Therefore, we won't be able to fix this issue..

Regards.

Greetings,

I'm sorry to hear that. I'm sure we'll find a way to launch AdwCleaner. Here are two questions for you :

• What's your operating system? (Windows 7, 8, 10, ..)
• Did you try with the latest version of AdwCleaner (6.041)? https://toolslib.net/downloads/viewdownload/1-adwcleaner/

Regards.

I've removed the detection for these two elements:

• C:\Genius
• C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Genius

It should be better.

Regards.