Re: Issue with Microsoft Edge

~ WinsockAnalyzer v1.0 - Created 25/04/2016 at 19:42:16 ~ Updated 21/03/2016 by Xplode ~ Running from C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\GSC4SC68\winsockanalyzer_1.001.exe

>>>> ControlSet information <<<< Current=1 Default=1 Failed=0 LastKnownGood=1

>>>> DLL Checking <<<< C:\WINDOWS\system32\napinsp.dll ... OK! C:\WINDOWS\system32\nlaapi.dll ... OK! C:\WINDOWS\system3...

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

Sorry for the duplicate post above.  I ran the BlueScreenView program and tried to post at the link but I don't think it liked the .html extension (I could not tell since it was in French).  See output pasted below (note, I deleted a few blank columns to help it fit better). 

...
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Caused By Driver Caused By Address

Re: Issue with Microsoft Edge

Hello,

So, it's a DNS issue.. It's strange that only Edge is impacted.

We'll remove the cached files from Edge, and then reset the network configuration if needed :

  1. Launch Edge,
  2. Click on the top-right "..." to show the menu.
  3. Settings
  4. Delete navigation data - choose the elements to remove
  5. Check all, except "Passwords"
  6. Delete

Quit Edge, restart it : does it work ?

If you still get the sa...

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK,

 

I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.

Here is the report:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_...

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Thanks.

Relaunch AdwCleaner, and in the Options menu, be sure "Activate the debug mode" and "Reset Chrome preferences" are both checked.

Then, click on "Cleaning". If there is a BSOD, just reboot.

You'll then have a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log, please share it as above.

Best regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

Hello,

Can you relaunch AdwCleaner, click on "Options" -> check "Activate the debug mode". Then, be sure the database is updated and click on "scan".

Please share the logfile here..

Adwcleaner 5.112 and Google Chrome 50.0.2661.75 m (latest version)

As i do everyday, today I scanned my computer with Adwcleaner after updating the 5.111 version to the 5.112 version, as the sftware advised me to do.

When the scan was finished (telling me no malicious software had been found on my computer), I was shocked to find out there no longer was a Chrome thumbsmark and therefore presumably my Google Chrome browser hadn't be scanned. It happens to be m...

Re: Google Chrome

on AdwCleaner by ****

Hello,

This is not a bug. Since v5.111, AdwCleaner has a new option called "Reset Chrome preferences" which effectively reset all chrome preferences. You can deactivate this option by unchecking it under "Options" menu.

Regards,


Xplode, 2016-04-15 16:58:32 (UTC)

This is stupid since most people have chrome customized to their preferences and don't want to do it all over again just because...

Re: Adwcleaner BSOD on closing processes

I uninstalled and enabled debug again, generating log file and I'll post it. I'll have to get back with you gentlemen on monday to read any replies though, I have a flight in a few hours and it takes a while to get checked in.

Re: Adwcleaner BSOD on closing processes

I downloaded a fresh copy from the site and ran it, still giving BSOD. Waiting for the machine to restart to check the log.


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