Re: Too Many Steps? Help!

Hello,

I'm going to help you to scan and disinfect your computer. I'm not an english native speaker, and I might be unclear, if so, don't hesitate to ask for more details.

First can you do a scan with AdwCleaner and post here the repport :

  • Download AdwCleaner from Xplode on your desktop.
  • Launch in and accept the Terms of Service.
  • Then click on the "Scan" button and wait during the scan.
  • A...

Too Many Steps? Help!

on Disinfection by ****

I just d/l the adwcleaner step 1 with no issues and i notices there's a bunch more steps. Are they necessary? I only have Windows Defender that comes with windows 10. Obviously i wouldn't do steps that say optional or for apple when i have a hp but the other ones that say hitman pro for example. A small window popped up after the scan saying to enable detection of PUPs on adware...where do i do...

Re: My computer 'takes a break' of working normally. any advise?

on Hardware by Chapi

Hello,

If your computer speed really slow downs in 4 days, that should not be an hardware issue.

But we will check :)

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Bye :)

Chapi

Re: AdwCleaner faux positifs

Hello,

I removed it from the database, we'll publish it very soon.

Sorry for the desagrement,

My computer 'takes a break' of working normally. any advise?

on Hardware by ****

in the last 4 days, 5 mins after im opening a program like unity, or opening more than 10 tabs in chrome my computer starts to work very very very very slow (i cant even click on something!). propably you will say its because of malware/viruses or because my computer has little amount of RAM but my computer worked well like 4 days before, can you guys say me what to do? 

 

thanks,

Someone

Polish translation

on AdwCleaner by ****

Hello,

I've been trying to correct some things in the Polish translation for 3 months but you never reply, could you please look at your inbox?

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Please wait just a little more time, we also take the opportunity to update AdwCleaner using your feedbacks, so it takes some time..

I'll keep you informed as soon as possible.

Thanks,

Re: False positive check(?)

Here you go. Well, not that there's much point, maybe.

 

# AdwCleaner v5.029 - Creato file registro eventi 15/01/2016 in 21:11:23
# Aggiornato 11/01/2016 da Xplode
# Database : 2016-01-15.2 [Server]
# Sistema operativo : Windows 7 Home Premium Service Pack 1 (x86)
# Nome utente : Gakutenou - FROSTIE
# In esecuzione da : C:\Documents\Downloads\adwcleaner_5.029.exe
# Opzione : Analisi
# Suppor...

Re: False positive check(?)

Hello,

Can you relaunch AdwCleaner, ensure you got the latest database version.

Then, do a scan and post it here.

Regards,

Re: adwcleaner_5.029 can not identify and delete newpoptab.com

Hello,

Can you share the whole folder this time ? The extension seems to be located somewhere else.. :

  • Open the same folder
  • Select all -> send-to "compressed folder"
  • Host the zipped file on Up2Sha.re

Regards,