Re: False Detection by AdwCleaner

Hello,

All these FP are caused by a tasks generic detection. This detection will be fixed in v5.010.

Regards,

Re: SmartShopping not cleaned :(

Hello,

Now, it's ok! I solved my pb, perhaps thank to AdvCleaner.

* First with AdvCleaner... no (visible) effect. I run it twice and the second time it told me everything was ok... except I always had my virus.

+ Then, I learnt about Chrome Cleanup tool. I run it! Same pb... it told me that it didn't see any threat! And, after that, my Chrome has been blocked... Impossible to run il!

 

I d...

Re: SmartShopping not cleaned :(

So, I run ADVCleaner again. The answer is... No bad adware!

But I have the problem.

I noted that Edge is not infected! (On W10)

Thank you - José

SmartShopping not cleaned :(

Hello and thank you for this softwre.

I have this bad adware SmartShopping which took the control of my browser (Chrome and FireFox).

I run ADV Cleaner, it has found the right think but... I always have the problem.

It found my pb: hxxp://searchinterneat-a.akamaihd.net....

I have seen it has detected Delta-Home a precious bad adware have got few months ago.

Just before, I run CCleaner. I w...

Re: False Detection by AdwCleaner

Hello,

Thank your for the feedback, we are handling it as soon as possible.

Regards,

DNS Unlocker

Can you add removal of DNSUnlocker into ADW Cleaner please.

All of the resources avaliable say run ADW Cleaner however it is still not getting removed.

Sorry for the repost, the original was in french and i had not converted the page.

As per the other post I will work on aquiring logs from the affected pc's.

Re: ATX 2014 False positive.

Hello,

Please provide the whole report C:\AdwCleaner\AdwCleaner[C1].txt or C:\AdwCleaner\AdwCleaner[S1].txt

Numbers in file names could be different.

Re: False Detection by AdwCleaner

Hello,

Can you provide the full report please ?

Regards,

Re: Save to Pocket Extension incorrectly identified as malware

One final question: Are there any other services that might have the same errant info we should reach out to? Can you possbily share where this issue was discovered?