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Hey,

I got the same Problem with the newest Version. Im on Windows 10 here is my Debug File:

2017-08-01 14:32:37.943 DEBUG [10728] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 14:32:37.959 DEBUG [10752] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 14:32:38.365 DEBUG [10752] [AdwCleanerSDK::checkCA@272] OID: 1.2.840.113549.1.1.1 2017-08-01 14:32:38....

I did the same with my second machine with WIN 8.1. The same problem, the same error message. Atgtached pls find the content of the debug log file.

2017-08-01 13:14:15.535 DEBUG [9084] [MainUI::buttonScanClicked@294] [i] Scan button clicked (-31986) 2017-08-01 13:14:15.538 DEBUG [8304] [MainUI::Entry@1271] [+] Checking for update... 2017-08-01 13:14:16.040 DEBUG [8304] [AdwCleanerSDK::checkCA...

I guess, i found out, where the error came from.  After the scan has finished, following screen can be seen:

http://abload.de/image.php?img=2017-08-01_123851thsvf.png

Nevertheless, the findings of the "PUP.Adware.Heuristic" in the folder "C:\ProgramData\Audyssee Labs" you cannot find in the protocol file!

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 10:37:27 2017 # Updated on 2017/0...

Thank you for reply,

i used both, 7.0.0.0 & 7.0.1.0 and always the same popup

Best regards

Hello,

during the deletion process of PUP's ADW stops working with following error message

http://abload.de/image.php?img=2017-08-01_103300c6sip.jpg

Windows system has to be restarted again, nothing will be deleted by ADW.

Hello,

these findings belong to Norton Safe Search.

# AdwCleaner 7.0.1.0 - Logfile created on Tue Aug 01 08:13:13 2017 # Updated on 2017/05/08 by Malwarebytes  # Database: 07-29-2017.2 # Running on Windows 7 Home Premium (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

PUP.Adware.Heuristic, syncagentsrv

***** [ Folders ] *****

PUP.Adware.Heuris...

Greetings,

Downloaded the program about 10 minutes ago.  Ran program and got the error messsage that says the program is outdated.  Are you now working in the future and posting programs that we cannot see yet?

 

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Torrin, 2017-07-31 19:46:39 (UTC)

This issue is known and will be resolved in a couple of hours. In the meantime, you can just discard the outdated version message. Sorry for the...

Bonjour,

Ayant téléchargé la dernière version ce matin même, en scannant le logiciel me trouve ceci

***** [ Folders ] *****

PUP.Adware.Heuristic,

C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log

C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log

C:\ProgramData\{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}.log

C:\ProgramData\{E3739848-5329-48E3-8D28-5BBD6E8BE384}.log

***********...

Downloaded the program about 10 minutes ago.  Ran program and got the error messsage that says the program is outdated.  Are you now working in the future and posting programs that we cannot see yet?

Not sure, it seems like lately a lot of people are experiencing crashes on older systems. Windows 10 doesn't have issues as far as I am aware. But it's not about Win10. Could you try running a beta version and see if that helps? Just click on the beta, choose the latest version, download and run. Keep us updated.