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Hello,

hi & thank you for your tool. is there any documented way to submit malicious samples to be included in future detection?

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madperson, 2015-09-08 19:05:31 (UTC)

Nevertheless, don't hesitate to use this forum for submitting feedbacks.

Regards,

Not sure about file restore function, but if you are desperate to recover files I have found this tool to be effective (I am not affiliated with them.) www.stellarinfo.com/partition-recovery-software.php

Hi,

These FP have been removed from the database.

Regards,

I have downloaded the adwcleaner.exe from this website, but after I install the .exe and try to click scan,

I get the pop up saying the database files are corrupt and to uninstall and download again.  I have tried

this 3 times and I keep getting the same thing?  What can I do?

Greetings madperson,

sorry we currently haven't any solution to offer for that kind of request but that's a good feature which could be added in the future.

Regards.

it's the same thing :

i have to scan with debug mod, and unfortunetely, the pc restart with blue screen :

Here is the LOG :

# AdwCleaner v5.007 - Rapport créé le 09/09/2015 à 21:29:53
# Mis à jour le 08/09/2015 par Xplode
# Base de données : 2015-09-08.2 [Serveur]
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (x64)
# Nom d'utilisateur : Philippe - PHILIPPE-HP
# Exécuté de...

I just discovered that the Quarantine Manager did NOT return all the files that it said were returned. And all the files are gone from Quarantine Manager now. Not happy.

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 

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AlexVarveris, 2015-09-09 08:35:05 (UTC)

Hello,

Would you please show us log named C:\AdwCleaner\AdwCleaner[C1].txt

Did you try to go to menu Tools - Quarantine Manager ? What is located there?

Hello

I have the same problem

I run ADWcleaner to delete a issue I had with somehting called VNPapps on my chrome

Without reason ADWcleaner deleted a VERY important folder for my work which I had on my desktop without recent backup! 

I need it back urgently!

I am really willing to pay whoever can help me...

Hi, in the support channel we often see the extension "Download Protect"

The install path, the file name is every time different.

For example:  http://pastebin.com/raw.php?i=nb1KRrh8

here one of the extension | Download: https://www.msi.to/file/86323

Please can you check it for Malware?

Thanks Andy