Search

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

javaw.exe screenshot http://i.imgur.com/FluqZu7.png

Thank you

Unfortunately it still gets killed. I suspect it is javaw.exe since the remote software program runs on Java

http://i.imgur.com/ImbkIiJ.png

javaw.exe shows up twice in the debug log but it is not whitelisted.

Appreciate your help

FRST: https://up2sha.re/file?f=mcrKFLJf9qqN

Addition: https://up2sha.re/file?f=Wi6BM7l3ikZT

Bonsoir,

j'utilise Windows 10, j'ai Windows Defender comme antivirus, Malwarebytes Anti-Malware Home (Premium) et Adwcleaner 6.010.

L'analyse antivirus ne trouve rien,

Malwarebytes ne trouve rien,

Adwcleaner me signale 2 clés de registre et je ne sais pas à quoi elles correspondent et s'il faut les supprimer.

Je joins le rapport Adwcleaner.

Merci d'avance pour votre réponse.

Jean 85

...

I realized that I was being stolen and internet packages that playing league of legends was fatal ping me , so I decided to find out why. I use many established netstat and out , but it breaks my thinking and looking for every (1) , not if you have a program that just put the factory you need w7 and ready . It would be helpful thanks .

I try to reset all the TCP

It here. Thank a lot :)

https://up2sha.re/file?f=WGcjOHcPQrwb

https://up2sha.re/file?f=KUBkcGc0IwIS

Hello,

@anhthe2812: Can you generate FRST logs for a final check ?

• Download FRST
• Right-click on the file -> "Execute as Administrator"
• Click on the "Scan" button
• The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
• Please host them on Up2Share and share th...

Hello,

Ok. I've made some related changes :)

Indeed, if you still face the issue, please ask.

Best regards,

I don't know what happened but I used it on 7 different computers today and everything worked fine. So it looks like te problem is gone. The topic can be closed. However, if i have the same problem again I will let you know. Thank for your help.