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Hello,

Thanks, I've made some tests and the software should not be killed anymore (effective in a few minutes).

Best regards,

Hello,

Thanks. I don't really understand: you spoke about a crash, but you have the logfile which shows the clean has completed ?

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

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File requested to whitelist is called SimpleService.exe

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Good morning! So I re-ran AdwCleaner in Safe Mode, pressed Clean when it found 30 threats, and was once again prevented from a boot menu upon pressing F8 at startup. Argh!  

There is not a file called C:\AdwCleaner\AdwCleaner_Debug.log.

AdwCleaner[C2] looks like this:

# AdwCleaner v6.010 - Logfile created 03/09/2016 at 09:13:48 # Updated on 12/08/2016 by ToolsLib # Database : 2016-09-03.1 [S...

Bonjour,

MPC CLEANER c'est installé sur mon PC hier et je n'arrive pas à supprimé le fameux dossier dans "Program files". J'ai effectué toutes les manipulations expliqué ci-dessus, a part la restauration puisque je n'ai pas de sauvegarde antérieure. Les liens proposés ne fonctionne plus. Donc je voudrais savoir s'il existe une manip à réaliser pour pouvoir supprimé ce fichier. En attente d'une...

Bonjour,

"je viens de m'inscrire à toolslib"

--> Les pseudos datwin-bordo, magritte, conrad-boy, carribz, ça ne te dit rien ?

Bonjour et bienvenue sur le forum Toolslib,

j'ai retrouvé chez mon père à 50 km de chez moi un PC Portable qu'il avait depuis 5 ans, un Acer Aspire One sous Windows 7 x32 bits,

avec une clé usb 3g SFR branchée sur sa gauche en permanance,

je suis nouveau, je viens de m'inscrire à sosvirus, nicolas coolman et fei, ma tablette est déchargée donc on ne pet pas atteindre gmail pour confirmer l'i...

Hello,

So, restoring your modifications prior to AdwCleaner processing has re-enabled the safe-mode access ?

Regarding the crash:

Can you launch AdwCleaner (redownload it if needed), click on Tools > Options, and tick "Debug" in "Mode" section. Then, do a scan, and please share the two logfiles:

• C:\AdwCleaner\AdwCleaner_Debug.log
• C:\AdwCleaner\AdwCleaner[Sxx].txt (where xx is the greatest ...

Hey there,

I'm damn lucky because I had backed up my registry 2 days ago (I forgot until coming across another forum thread.) I just imported it into my registry and although the import did not fully complete (as some elements were currently in use), I WAS able to access the boot menu with F8 and choose Safe Mode after. Whew!

Next thing: AdwCleaner crashed on me at the end as I said, and it h...

Hello,

You can keep the quarantined elements from now, we'll see to delete them when the problems will be solved.

You can make the test to restore the registry elements from AdwCleaner. I doubt it will restore your access to the safe-mode, but we'll see and we'll proceed according to your results.

Best regards,