Re: AdwCleaner Report

Hello,

Thanks !

It's now done.. If you have any questions, don't hesitate to ask. Otherwise, please come back if you have any trouble and we'll be grateful if you recommend us to your friends/relatives ! :)

Best regards,

Re: AdwCleaner Report

Hello,

Perfect !

So, to conclude, if the computer seems stable, please proceed below. Otherwise, don't do the following instructions but telle me what's wrong.

We'll remove all the used tools :

  • Download DelFix from Xplode on your desktop.
  • Launch it with administrator rights.
  • Select all the option except the one proposing to save the registry.
  • Then click on the "Execute" button.
  • When eve...

Re: False Positive for GeekBuddy

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Ok. We'll take a look on the other part of the system :

 

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more spe...

Re: False Positive for GeekBuddy

Seems to have been happening for awhile for geekbuddy

https://malwaretips.com/blogs/comodo-geekbuddy-removal/

Maybe your users can uncheck the removal of geekbuddy before cleaning, If they are sure it was installed for a legitimate program and not bundled with other software as mentioned in the article

Re: Adwcleaner not working with XP SP3

Hi

probably depending of configuration XP-SP3... someones work, others do not !!!

very ennoying at all.................

Re: I'm not sure what to clean/remove.

Hi,

that's what i was expecting ! Thank you for the feedback, as a non native english speaker, I dont really see the difference...

We will end with that script, just keep on mind to keep your softwares update, using Secunia PSI for example. Of course, if you have another question, just ask !

Bye

Chapi

Re: I'm not sure what to clean/remove.

Hi from France :)

We will use ZHPFix, another tool from Nicolas Coolman, in order to remove what remains of those softwares and the little thing AdwCleaner missed.

  • Go on the download page of ZhpFix, click on the blue button "Download Now".
  • Save the file where do you want and launch it with right click : "launch as administrator".
  • Follow the instructions during the installation.
  • Then click ...

Re: I'm not sure what to clean/remove.

Hello from Canada,

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId: keeper
  • Turbo Tax ( 2010 2013 2014): keeper
  • Quick Tax: keeper
  • Memorex exPressit Label Design Studio: keeper
  • arcadeparlorconfig: definetly remove Spying!!

You also have some uncommon Firefox's extensions such as video download...

Re: I'm not sure what to clean/remove.

Ok, before using a script to eliminate all remaining threats, I need you to tell me about some software that I don't know :

Do you know :

  • BankId
  • Turbo Tax ( 2010 2013 2014)
  • Quick Tax
  • Memorex exPressit Label Design Studio
  • arcadeparlorconfig

You also have some uncommon Firefox's extensions such as video downloader, a new theme... Do you want them ?

You have a lot of security software. Some...