Re: File not disinfected: C:\WINDOWS\System32\dnsapi.dll

Hello,

Sorry for the delay !

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

While I'll read the logfile, please do the following:

Download fixlist.txt file and save it to the Desktop.

NOTE. It's imp...

Re: ADWcleaner Remove and returned next day after cleaning

Hello,

Sorry for the delay.

Can you share more informations with FRST ?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: Can't delete UCGuard

Hello,

@gamezertruth: Thanks for the help, but it's preferable if the person who first took the topic keeps it until resolution, except if she/he needs help.

@pedromatt:

We'll proceed differently:

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host t...

Re: i need help please!

Ok.

Do you have the url shown in the tab ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Re: i need help please!

Hello,

Thanks !

Can you do the following to get additional informations ?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: adware removal problem with adware cleaner tool

Hello,

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share the generated link.

Best regards,

Re: Error message: This app can't run on your PC,

Doesn't appear my reply made it thru in it's entirety. Here it is again: 1) http://www.up2share.net/JI6HMcY 2) https://www.virustotal.com/en/file/962e1bd89839da0838264c9ea4a01074e1f1133122ae50290f485670de3f77ca/analysis/1473277037/

Re: Error message: This app can't run on your PC,

1) http://www.up2share.net/JI6HMcY 2) https://www.virustotal.com/en/file/962e1bd89839da0838264c9ea4a01074e1f1133122ae50290f485670de3f77ca/analysis/1473277037/

Re: ITS NOT RESPONDING

It here. Thank a lot :)

https://up2sha.re/file?f=WGcjOHcPQrwb

https://up2sha.re/file?f=KUBkcGc0IwIS

Hello,

@anhthe2812: Can you generate FRST logs for a final check ?

  • Download FRST
  • Right-click on the file -> "Execute as Administrator"
  • Click on the "Scan" button
  • The logfile is saved as FRST.txt , and additional informations are in Addition.txt.
  • Please host them on Up2Share and share th...