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Hi,

Can someone pls help me to recover one of the folder that has been deleted by ADWCleaner ? I am freaking out now since it is my important work folder.

Pls help me to recover the file.

Thank you.

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://se...

Hello can you post us the entire log file ?

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

Hello,

Can you give us the log file, we it, I will be able to help you.

You can find it in C:/AdwCleaner/AdwCleaner[SX].txt where X is a number.

Chapi

How do I know what I want to keep? For example, "HKCU\Software\One System Care sounds like something important. Do I need to delete these things if I want to clear my PC of malware?

is this malware? I want to make sure that I do not delete important files on my laptop. Thanks!

Hello,

Can you upload it on https://up2sha.re/?lang=us ? It's easier for me to access the file.

Regards,

Xplode.

Hi again,

here is the file you mentioned, I uploaded on my cloud drive and it should be accessible.

http://www.4shared.com/file/nlMsXcpuce/Secure_Preferences.html

Hello,

JF1 : thanks ! We're in touch with Norton to fix the issue.

I keep you informed about the progress.

Sorry for the inconvenience..

Can you send me this file : C:\Users\MY\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ?