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is this malware? I want to make sure that I do not delete important files on my laptop. Thanks!

Hello,

Can you upload it on https://up2sha.re/?lang=us ? It's easier for me to access the file.

Regards,

Xplode.

Hi again,

here is the file you mentioned, I uploaded on my cloud drive and it should be accessible.

http://www.4shared.com/file/nlMsXcpuce/Secure_Preferences.html

Hello,

JF1 : thanks ! We're in touch with Norton to fix the issue.

I keep you informed about the progress.

Sorry for the inconvenience..

Can you send me this file : C:\Users\MY\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ?

Hi

here is the new log file. It again showd an error sign.

2015-11-09 18:44:28 : [Notice]		Scan started
2015-11-09 18:44:28 : [Success]		Internet connection is UP
2015-11-09 18:44:28 : [Success]		Loaded C:\Users\MY\AppData\Local\Temp\sqlite.dll
2015-11-09 18:44:28 : [Success]		Opened C:\Users\MY\AppData\Local\Temp\adwcleaner.db
2015-11-09 18:44:28 : [Success]		Database v2015-11-09.1
2015-11-...

Hello,

Can you try this version : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_DBG.exe ?

Run it in debug mode, then post the content of adwcleaner_dbg_xxxx.txt

Regards,

Xplode.

^*Curieux, je suis aussi sous XPpro Sp3 32 bits et je n'ai eu aucun problème pour la version 5.018 ni la dernière version 5.019.

Ce message d'erreur est parfois affiché quand la version est obsolète ? Comme cela a été le cas pour moi ce matin (& pour la 1^ère fois) avec la version 5.018, mais à la 2^ème ouverture le programme signale bien la version obsolète comme d'habitude.

^*et pour info à Xpl...

Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.

As requested, here is the screen shot.  Right hand panel links the file to AdCleaner

https://up2sha.re/file?f=H1zGuidxvVMQ